Ambulatory Pharmacy Access Navigator

Cencora; Lodi (CA); On-site; USD 74,000 - 147,000; Full time

Benefits offered by this job

Medical, dental, vision

Backup dependent care

Training and mentorship programs

Job summary

Cencora in California is seeking a Patient Services Liaison to serve as the primary contact for ambulatory pharmacy access and affordability services. You will coordinate prior authorizations and patient assistance to ensure timely access to medication therapy.

The role involves interfacing with clinic staff, providers, and leadership to improve processes and outcomes. On-site in Lodi and Clearlake, with potential remote support as needed; requires Pharmacy Technician or Medical Assistant

Qualifications

• Retail pharmacy technician experience 1-3 years.
• Active pharmacy technician licensure / certification in the corresponding state.
• Experience with prior authorizations and copay assistance programs.
• Proficiency in Microsoft Office, particularly Word and Excel.
• High level of organization and high quality communication skills.

Responsibilities

• Provide liaison services for patients requiring high-cost retail prescription therapies & infusion therapies, focused on navigation of prescription related access and affordability barriers.
• Effectively processing prior authorizations, identifying and securing patient assistance and routing prescriptions to the appropriate pharmacy.
• Coordinating the communication between patients, providers, staff, pharmacy and payers.
• Maintaining accurate documentation in electronic health records and pharmacy systems.
• Educating providers, clinic staff and patients on prescription fulfillment and value of the client health system pharmacy.
• Collaborating with internal client pharmacy to deliver prescriptions and supporting KPI reporting.

Skills

Prior authorizations

Leadership experience

Org & communication

Education

Retail pharmacy technician experience 1-3 years

Active pharmacy technician licensure / certification

Tools

Microsoft Office

Job description

Cencora in California is seeking a Patient Services Liaison to serve as the primary contact for ambulatory pharmacy access and affordability services. You will coordinate prior authorizations and patient assistance to ensure timely access to medication therapy.

The role involves interfacing with clinic staff, providers, and leadership to improve processes and outcomes. On-site in Lodi and Clearlake, with potential remote support as needed; requires Pharmacy Technician or Medical Assistant