Patient Access & Pharmacy Benefits Liaison

AmerisourceBergen Corporation; Bakersfield (CA); Hybrid; USD 76,000 - 119,000; Full time

Benefits offered by this job

Medical, dental, vision care

Parental leave and caregiver leave

Professional development resources

Job summary

Cencora is seeking a Patient Services Liaison to be the primary contact for ambulatory pharmacy access and affordability services in on-site roles across Hanford, Reedley, and Bakersfield, CA. You will support patients, clinicians and staff by navigating high-cost therapies, processing authorizations, and routing prescriptions.

The role emphasizes collaboration with health system clients to improve access, educate providers and patients, and maintain documentation in EHRs and dispensing systems.

Qualifications

• Retail pharmacy technician experience 1-3 years.
• Active pharmacy technician licensure/certification in the corresponding state.

Responsibilities

• Provide liaison services for patients requiring high-cost retail prescription therapies and infusion therapies.
• Effectively processing prior authorizations, identifying and securing patient assistance and routing prescriptions to the appropriate pharmacy.
• Coordinating the communication between patients, providers, staff, pharmacy and payers.
• Provide subject matter expertise in retail pharmacy prescription & infusion therapy access and processing.
• Routinely interfacing with office staff, providers and leadership to proactively identify an address areas for process improvement to drive improved patient access and prescription internalization.

Skills

Prior authorizations

Copay assistance

Leadership experience

MS Office (Word & Excel)

Pharmacy software familiarity

Education

Retail pharmacy technician license

Tools

Pharmacy dispensing software

Electronic Health Records (EHR)

Microsoft Office (Word/Excel)

Job description

Cencora is seeking a Patient Services Liaison to be the primary contact for ambulatory pharmacy access and affordability services in on-site roles across Hanford, Reedley, and Bakersfield, CA. You will support patients, clinicians and staff by navigating high-cost therapies, processing authorizations, and routing prescriptions.

The role emphasizes collaboration with health system clients to improve access, educate providers and patients, and maintain documentation in EHRs and dispensing systems.