Ambulatory Patient Services Specialist: Multisite Travel

UCLA Health; Calabasas (CA); On-site; USD 43,000 - 63,000; Full time

Job summary

UCLA Health in Calabasas is seeking a Team Assistant to support patient flow across 25+ specialties. You'll work from registration through discharge, assisting clinic teams and ensuring a smooth patient experience in UCLA Health's ambulatory network.

This role requires travel to multiple UCLA Health community clinics throughout Southern California. You will cover various duties, schedule appointments and authorizations, and adapt to changing staffing needs with a patient-first approach.

Qualifications

• Able to travel to various UCLA Health locations and be physically present at the job site.
• Flexible with days/shifts and occasional weekends; days and hours may vary depending on assignments.
• Familiar with authorization process and managed care programs.
• Knowledge of medical terminology.
• Strong prioritization and time management skills.
• Ability to build productive relationships with Faculty, Staff, Administration, and patients from diverse backgrounds.
• Clear verbal communication of complex problems in formal and informal situations.
• Diplomatic and sympathetic interactions with patients.

Responsibilities

• Support patient flow from registration through discharge across multiple clinics.
• Process prior authorizations and referrals, and schedule procedures.
• Assist in managing physicians' clinic appointments and surgery schedules.
• Travel to UCLA Health ambulatory sites as required.

Job description

UCLA Health in Calabasas is seeking a Team Assistant to support patient flow across 25+ specialties. You'll work from registration through discharge, assisting clinic teams and ensuring a smooth patient experience in UCLA Health's ambulatory network.

This role requires travel to multiple UCLA Health community clinics throughout Southern California. You will cover various duties, schedule appointments and authorizations, and adapt to changing staffing needs with a patient-first approach.