Ambulatory Patient Services & Scheduling Specialist

UCLA Health; California (MO); On-site; USD 44,000 - 63,000; Full time

Job summary

UCLA Health is seeking a Team Assistant to support ambulatory clinics across 25+ specialties. You will help manage patient flow from registration to discharge and assist with scheduling and referrals, ensuring exceptional service throughout UCLA Health's ambulatory network.

The role requires travel to multiple sites, the ability to work varied shifts, and strong communication skills to coordinate with clinicians, staff, and patients from diverse backgrounds.

Qualifications

• Ability to travel to UCLA Health locations.
• Familiarity with authorization process and managed care programs.
• Knowledge of medical terminology.
• Ability to establish and maintain relationships with diverse patients.
• Ability to manage multiple shifts and adapt to varying assignments.

Responsibilities

• Support patient flow from registration through discharge.
• Collaborate with clinic teams to ensure smooth operations and high service levels.
• Process prior authorizations and referrals.
• Complete surgery scheduling tasks and manage physicians' clinic appointments.
• Gather information for successful patient consultations and provide coverage across multiple practices.

Skills

Travel availability

Flexibility

Authorization knowledge

Medical terminology

Prioritization

Interpersonal skills

Verbal communication

Diplomacy

Adaptability

Job description

UCLA Health is seeking a Team Assistant to support ambulatory clinics across 25+ specialties. You will help manage patient flow from registration to discharge and assist with scheduling and referrals, ensuring exceptional service throughout UCLA Health's ambulatory network.

The role requires travel to multiple sites, the ability to work varied shifts, and strong communication skills to coordinate with clinicians, staff, and patients from diverse backgrounds.