Ambulatory Patient Services & Scheduling Specialist

Liberty Hospital; Liberty (MO); On-site; USD 21,000 - 28,000; Part time

Job summary

Liberty Hospital in Liberty, MO is seeking a Patient Service Representative for the ambulatory float role. The position supports front desk operations, greeting patients, check-in/out, and coordinating appointments using Epic Cadence.

Responsibilities include insurance verification, copay collection, MyChart activation, EMR processing, and assisting the physician care team to prepare for daily patient appointments.

Qualifications

• High School Graduate or GED.
• 1+ years customer service or health care experience
• Ability to maintain patient confidentiality

Responsibilities

• Schedule internal and external referrals and arrange appointments.
• Register patients during scheduling, verify insurance, and process documents.
• Collect copays and other payments at the point of service.
• Assist patients with MyChart activation and EMR workflow.
• Greet patients, manage front desk phone and check-in/check-out responsibilities.

Skills

Customer service

Healthcare experience

Confidentiality

Education

High School Graduate or GED

College coursework toward Associate/Bachelor's

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Teams

Job description

Liberty Hospital in Liberty, MO is seeking a Patient Service Representative for the ambulatory float role. The position supports front desk operations, greeting patients, check-in/out, and coordinating appointments using Epic Cadence.

Responsibilities include insurance verification, copay collection, MyChart activation, EMR processing, and assisting the physician care team to prepare for daily patient appointments.