Ambulatory Patient Services & Financial Access Specialist

Alameda Health Sytem; San Leandro (CA); On-site; USD 46,000 - 57,000; Full time

Job summary

Alameda Health System in San Leandro, CA is seeking an Ambulatory Patient Services Representative for internal staff with duties including patient registration, financial screening, and enrollment in assistance programs. You will gather information, verify insurance, and schedule appointments with a focus on customer service and accuracy.

Under supervision, PSRs support clinic operations, communicate with providers about patient financial status, and help patients access CHDP, Charity, PE, and

Qualifications

• High School diploma or equivalent.
• Demonstrated use of computer and telephone systems.
• Medical Terminology: Preferred, not required
• Bilingual: Preferred, not required

Responsibilities

• Provide patient-centered care and excellent customer service.
• Collaborate with patients and healthcare providers for coordinated care.
• Register and pre-register for Ambulatory Care Services; interview patients for billing and financial screening.
• Advise patients on financial obligations and verify insurance eligibility for Ambulatory Care Services.
• Enter registration and billing information into computer systems and generate reports on census and financial status.

Skills

Customer service

Communication

Data entry

Registration assistance

Education

High School diploma or equivalent

Tools

Electronic Health Record

Job description

Alameda Health System in San Leandro, CA is seeking an Ambulatory Patient Services Representative for internal staff with duties including patient registration, financial screening, and enrollment in assistance programs. You will gather information, verify insurance, and schedule appointments with a focus on customer service and accuracy.

Under supervision, PSRs support clinic operations, communicate with providers about patient financial status, and help patients access CHDP, Charity, PE, and