Ambulatory Patient Services & Financial Aid Navigator

Alameda Health Sytem; San Leandro (CA); On-site; USD 52,000 - 55,000; Part time

Job summary

Alameda Health System in San Leandro, CA is seeking a Patient Services Representative for ambulatory internal services. This per-diem day shift position supports clinic registration, financial screening, and enrollment into charity and other programs.

You will register patients, verify insurance, explain costs, and help navigate financial assistance. The role emphasizes patient-centered care and collaboration with care teams, requiring strong computer/phone skills and empathy for diverse

Qualifications

• High School diploma or equivalent.
• Experience using computer and telephone systems.
• Medical terminology is preferred.
• Bilingual skills are preferred.

Responsibilities

• Register patients for ambulatory care services and obtain necessary information for billing in a timely manner.
• Verify insurance eligibility and collect payments.
• Explain financial assistance programs and enrollment options to patients.
• Maintain patient records and generate reports related to census and financial status.
• Provide excellent customer service and coordinate with healthcare providers.

Skills

Customer service

Computer proficiency

Empathy

Bilingual

Education

High School diploma

Tools

Electronic Health Record (EHR)

Job description

Alameda Health System in San Leandro, CA is seeking a Patient Services Representative for ambulatory internal services. This per-diem day shift position supports clinic registration, financial screening, and enrollment into charity and other programs.

You will register patients, verify insurance, explain costs, and help navigate financial assistance. The role emphasizes patient-centered care and collaboration with care teams, requiring strong computer/phone skills and empathy for diverse