Ambulatory Patient Navigator I

St. Joseph's Health; Paterson (NJ); Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Robust health, dental, Rx and vision

403b retirement plan with companymatch

Health & Wellness

Federal Student Loan Forgiveness (non‑

Zusammenfassung

St. Joseph’s Health in Paterson, NJ seeks an Ambulatory Patient Navigator I to support coordinated, patient-centered care across the ambulatory Primary Care network. You will engage in patient outreach, navigation, and care coordination, helping with transitional care and referral activities.

The role collaborates with providers, nursing, operations, and interdisciplinary teams to advance value-based care within a PCMH framework and improve patient outcomes and satisfaction.

Qualifikationen

• High School Diploma or equivalent required.
• Associate’s degree in Healthcare Administration, Public Health, or related field preferred.
• Completion of Medical Assistant Program or CMA Certification OR EMT certification.
• Minimum 1 year of healthcare experience; ambulatory setting preferred.
• Experience with electronic medical records preferred.
• Excellent communication, interpersonal, organizational and customer service skills.
• Ability to manage multiple priorities in a fast-paced ambulatory environment.
• Ability to work collaboratively in interdisciplinary teams.
• Knowledge of ambulatory workflows and value-based care initiatives; bilingual abilities preferred.

Aufgaben

• Support coordinated, patient-centered care across the ambulatory Primary Care network.
• Assist with patient outreach, navigation, care coordination and transitional care support.
• Support APCM, TCM, preventive care initiatives, chronic disease management, and referrals.
• Contribute to care gap closure workflows to improve outcomes and patient experience.
• Collaborate with providers, nursing, operations, and interdisciplinary teams.

Kenntnisse

Communication skills

Interpersonal skills

Organizational skills

Customer service

Multitasking

Collaboration

Bilingual abilities

Ambulatory workflows knowledge

Ausbildung

High School Diploma or equivalent

Associate’s degree in Healthcare Administration or Public Health

Medical Assistant Program or CMA Certification

EMT certification

Tools

Electronic Medical Records (EMR)

Jobbeschreibung

Job Description

The Ambulatory Patient Navigator I supports coordinated, patient‑centered care across the ambulatory Primary Care network through patient outreach, navigation, care coordination, and transitional care support activities. The role supports Advanced Primary Care Management (APCM), Transitional Care Management (TCM), preventive care initiatives, chronic disease management, referral coordination, and care gap closure workflows designed to improve patient outcomes, continuity of care, quality performance, and patient experience. The Ambulatory Patient Navigator I collaborates with providers, nursing, operations, and interdisciplinary teams to support value‑based care initiatives and Patient‑Centered Medical Home (PCMH) objectives.

Qualifications

High School Diploma or equivalent required. Associate’s degree in Healthcare Administration, Public Health, or related healthcare field preferred. Completion of Medical Assistant Program or valid/active CMA Certification OR Active Emergency Medical Technician (EMT) certification. Minimum one (1) year of experience working in healthcare, ambulatory outpatient practices, patient access, care coordination, EMS or related field preferred. Experience working within an electronic medical record preferred. Strong communication and interpersonal skills. Strong organizational and customer service skills. Ability to manage multiple priorities in a fast-paced ambulatory environment. Ability to work collaboratively within interdisciplinary teams. Knowledge of ambulatory workflows, patient navigation, and value‑based care initiatives preferred. Bilingual abilities preferred based on practice needs.

About Us

St. Joseph’s Health is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization’s outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation’s “100 Best Places to Work in Health Care”.

Benefits Eligibility

• Competitive salary*
• Robust benefits with health, dental, Rx and vision plans
• 403b retirement plan options with company match**
• Health & Wellness*
• Non‑Profit Health System – eligible for Federal Student Loan Forgiveness
• PTO, and paid holidays
• Tuition reimbursement
• Employee Assistance Program
• LTD : Long Term Disability
• Life Insurance Options
• Onsite Day care Program
• Available for Per Diem Employees and Part‑time Employees working under 20 hours per week.
• 403b Company Match not applicable for Per Diem Employees and Part‑time Employees working under 20 hours per week.

Pay transparency

St. Joseph’s Health provides a salary range to comply with New Jersey Law. The rate of pay for each position will be determined based on a variety of factors including the candidate's relevant experience, qualifications, skills, etc. The salary range does not include incentives, differential pay or other forms of compensation.

About The Team

St. Joseph’s University Medical Center is an academic tertiary care medical center and state designated trauma center, located on the Paterson campus, regularly accepts referrals of difficult or unusual cases from other hospitals and physicians and performs both complex and routine procedures.

The Medical Center offers a full complement of specialty and subspecialty services including ambulatory, behavioral health, cardiovascular, emergency/trauma, internal medicine, neuroscience, oncology, orthopedic/spine, rehabilitation, surgical specialty, women’s health, imaging and pediatrics.

The nursing team at St. Joseph’s University Medical Center, which includes St. Joseph’s Children’s Hospital, has held the Magnet Award for Nursing Excellence, the profession’s highest honor, since 1999. They are also recipients of the prestigious 2010 Magnet Prize - one of only 8 Magnet‑designated hospitals to ever receive The Magnet Prize, and the only one worldwide to receive the 2010 award.