Ambulatory Patient Access Specialist

nationwidechildrens; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Nationwide Children\'s Hospital in Columbus, OH, seeks an Admissions/Registration Clerk to greet and register patients, answer calls, schedule appointments, and pull files across multiple clinic locations in the Columbus area.

Requires a high school diploma; an Associate\'s degree is preferred. CPR certification may be required. One year of health care experience is preferred; strong computer and administrative skills are essential.

Qualifications

• Demonstrates strong customer service in a medical setting.
• Interviews and registers patients in registration areas.
• Obtains accurate demographic and insurance information at registration.
• Reviews patient data to confirm insurance eligibility and pre-certification requirements.
• Communicates with patients and departments to ensure smooth patient access.
• Assists in onboarding new staff and coordinating with clinical teams.

Responsibilities

• Greets and registers patients and answers telephones.
• Schedules appointments and pulls/files medical charts as needed.
• Maintains open communication with Patient Access and clinical staff.

Skills

Customer service

Register patients

Insurance information

Demographics data

Computer skills

Administrative skills

Education

High School Diploma or equivalent

Associate's Degree (preferred)

Job description

Nationwide Children\'s Hospital in Columbus, OH, seeks an Admissions/Registration Clerk to greet and register patients, answer calls, schedule appointments, and pull files across multiple clinic locations in the Columbus area.

Requires a high school diploma; an Associate\'s degree is preferred. CPR certification may be required. One year of health care experience is preferred; strong computer and administrative skills are essential.