Ambulatory Operations Leader | Patient Experience & Growth

Cooper University Health Care; Moorestown Township (NJ); On-site; USD 4,684,000 - 7,715,000; Full time

Job summary

Cooper University Health Care is seeking an Ambulatory Operations Manager to oversee the clinical and business operations of assigned sites, ensuring delivery of quality clinical services, improved patient experience, and compliance with regulatory standards. The role includes materials management, software implementations, and facility operations, with after-hours availability for emergent issues.

Minimum 3 years of healthcare leadership experience is required, with strong leadership,

Qualifications

• Minimum 3 years experience in a healthcare leadership, manager level or above.
• Demonstrated leadership and initiative with discretionary decision-making.
• Experience improving outcomes through sustainable tactics using data.
• Ability to monitor operations using electronic health records and key metrics.
• Excellent written and verbal communication, with strong customer service focus.

Responsibilities

• Manage clinical and business operations of assigned ambulatory sites.
• Improve patient experience and access to services.
• Oversee regulatory compliance, materials management and environment of care.
• Lead, coach, and develop direct and indirect reports.
• Collaborate with physicians and administrative leadership to remove barriers to success.
• Travel between offices to support operational initiatives.

Skills

Leadership

Strategic planning

Communication

Change management

Education

Associate degree

Bachelor's degree

Tools

EHR software

Job description

Cooper University Health Care is seeking an Ambulatory Operations Manager to oversee the clinical and business operations of assigned sites, ensuring delivery of quality clinical services, improved patient experience, and compliance with regulatory standards. The role includes materials management, software implementations, and facility operations, with after-hours availability for emergent issues.

Minimum 3 years of healthcare leadership experience is required, with strong leadership,