Ambulatory Operations Leader: Patient Experience & Efficiency

Jefferson Health; United States; On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

Retirement plans

Tuition assistance

Disability insurance

Job summary

Jefferson Health in Philadelphia seeks an OB/GYN Department Operations Leader to oversee all operational, business and clinical activities across four OB/GYN offices. The role emphasizes cost control, staffing productivity, policy management and collaboration with physicians and leadership.

The position requires a healthcare/business degree, 5 years of leadership experience in a health system, and proficiency with EPIC and MS Office to advance patient care and operational excellence.

Qualifications

• Bachelor’s degree in healthcare/business administration or related field.
• MBA/MHA preferred.
• 5 years progressive leadership roles in health system.
• Knowledge of operations, physician practice activities, and third‑party reimbursement.
• Familiarity with EPIC and standard office software.

Responsibilities

• Oversees all operational, business and clinical activities within the OB/GYN department.
• Manages cost control and budget evaluation for operations.
• Leads staff scheduling to optimize labor productivity and performance.
• Implements workflows to streamline operations and cost control.
• Keeps policy and procedure manuals updated and aligned with standards.
• Maintains proactive relationships with stakeholders and communicates critical issues.

Skills

Interpersonal skills

Communication skills

Problem solving

Consulting mindset

Leadership

Education

Bachelor’s Degree Healthcare/Business Administration or relevant healthcare field

MBA/MHA preferred

Tools

EPIC

MS Office

Job description

Jefferson Health in Philadelphia seeks an OB/GYN Department Operations Leader to oversee all operational, business and clinical activities across four OB/GYN offices. The role emphasizes cost control, staffing productivity, policy management and collaboration with physicians and leadership.

The position requires a healthcare/business degree, 5 years of leadership experience in a health system, and proficiency with EPIC and MS Office to advance patient care and operational excellence.