Ambulatory Healthcare Operations Leader

Boston Medical Center; Boston (MA); On-site; USD 78,000 - 113,000; Full time

Job summary

Boston Medical Center seeks an Operations Manager for Family Medicine Charles River to provide administrative oversight, business management, and program development for ambulatory services.

The role ensures optimal patient access, customer satisfaction, and cost-effective management; collaborates with the Medical Director and Nurse Manager in a matrix team; supervises all administrative staff and monitors compliance with managed care.

Qualifications

• Bachelor's Degree or equivalent; advanced degree preferred.
• Experience in healthcare administration and budgeting.
• Leadership experience in a matrix team environment.

Responsibilities

• Oversee ambulatory services operations and program development.
• Supervise administrative and non-clinical staff and ensure regulatory compliance.
• Collaborate with Medical Director and Nurse Manager; monitor reimbursement and costs.

Skills

Leadership

Budget management

Staff supervision

Communication skills

Healthcare IT systems

Analytical skills

Matrix team collaboration

Education

Bachelor's Degree or equivalent

Master's Degree in Healthcare Administration or related field

5-7 years related experience

3+ years management and budget experience

Job description

Boston Medical Center seeks an Operations Manager for Family Medicine Charles River to provide administrative oversight, business management, and program development for ambulatory services.

The role ensures optimal patient access, customer satisfaction, and cost-effective management; collaborates with the Medical Director and Nurse Manager in a matrix team; supervises all administrative staff and monitors compliance with managed care.