Ambulatory Flow Operations Leader

Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 81,000 - 158,000; Full time

Job summary

Brigham and Women’s Hospital, Inc. is seeking an RN Flow Manager to coordinate ambulatory clinical operations at 221 Longwood Avenue, with travel to Chestnut Hill and Faulkner locations.

You will supervise nursing staff, medical assistants, and coordinators to ensure efficient patient flow and high-quality care. The role requires a BSN with MA RN licensure, 5+ years in ambulatory nursing, and leadership experience.

Qualifications

• Requires BSN and Massachusetts RN license; MSN preferred.
• Minimum 5 years of clinical nursing experience in ambulatory settings.
• Leadership experience as nurse manager or in a supervisory role within a clinic.

Responsibilities

• Coordinate and expedite clinical operations across the care team.
• Provide real-time leadership to ensure patient-focused, high-quality care.
• Oversee staffing, scheduling, and resource allocation to meet patient access needs.
• Ensure quality programs, audits, and safety standards are maintained.

Skills

Leadership

Communication

Teamwork

Ambulatory care knowledge

Education

Bachelor of Science in Nursing (BSN)

MSN preferred

Tools

Practice management systems

EHR systems

Job description

Brigham and Women’s Hospital, Inc. is seeking an RN Flow Manager to coordinate ambulatory clinical operations at 221 Longwood Avenue, with travel to Chestnut Hill and Faulkner locations.

You will supervise nursing staff, medical assistants, and coordinators to ensure efficient patient flow and high-quality care. The role requires a BSN with MA RN licensure, 5+ years in ambulatory nursing, and leadership experience.