Ambulatory Float: Patient Flow & Scheduling Specialist

University of California - Los Angeles Health; Los Angeles (CA); On-site; USD 85,411,000 - 100,565,000; Full time

Job summary

UCLA Health Ambulatory Float Team is seeking a flexible Team Assistant to support patients across 25+ specialties in a fast-paced ambulatory network, from registration through discharge.

You will coordinate with clinic teams to ensure smooth operations, process prior authorizations and referrals, assist with surgery scheduling, and help manage physicians' clinic and surgery appointments. Travel to UCLA Health clinics in Southern California is required.

Qualifications

• Familiarity with authorization process and managed care programs.
• Knowledge of medical terminology.
• Ability to set priorities reflecting job responsibilities.
• Strong verbal communication skills.
• Ability to interact with patients from diverse backgrounds.

Responsibilities

• Support patient flow from registration through discharge.
• Collaborate with clinic teams to ensure smooth operations and outstanding service.
• Process prior authorizations and referrals.
• Assist in scheduling surgeries and managing physicians' appointments.
• Provide coverage across multiple practices based on staffing needs.

Skills

Medical terminology

Prioritization

Verbal communication

Travel readiness

Tools

CareConnect system

Job description

UCLA Health Ambulatory Float Team is seeking a flexible Team Assistant to support patients across 25+ specialties in a fast-paced ambulatory network, from registration through discharge.

You will coordinate with clinic teams to ensure smooth operations, process prior authorizations and referrals, assist with surgery scheduling, and help manage physicians' clinic and surgery appointments. Travel to UCLA Health clinics in Southern California is required.