Ambulatory EHR Application Lead

Nordic Global; Madison (WI); On-site; USD 70,000 - 90,000; Full time

Job summary

Nordic Global is seeking an Epic Application Management Application Advisor in Madison, Wisconsin. This role involves providing expert design, build, and testing services for EHR systems, mentoring team members, and managing client relationships. Candidates should have a background in EHR modules, strong problem-solving skills, and the ability to communicate effectively across all organizational levels. The position requires on-call availability and potential travel of up to 10%. Benefits include a commitment to diversity and equal opportunity employment.

Qualifications

• 3+ years of experience implementing, training, or supporting EHR modules.
• Certification in one or more EHR application modules required.
• Strong understanding of Information Technology Infrastructure Library (ITIL) processes preferred.

Responsibilities

• Perform expert-level troubleshooting for EHR applications.
• Manage multiple complex clients and projects with minimal oversight.
• Provide outstanding customer service and build relationships with client staff.

Skills

Communication skills

Problem-solving

Customer service

Detail-oriented

Teamwork

Education

Post-secondary education or equivalent experience

Tools

Microsoft Office

Ticketing systems

Job description

Nordic Global is seeking an Epic Application Management Application Advisor in Madison, Wisconsin. This role involves providing expert design, build, and testing services for EHR systems, mentoring team members, and managing client relationships. Candidates should have a background in EHR modules, strong problem-solving skills, and the ability to communicate effectively across all organizational levels. The position requires on-call availability and potential travel of up to 10%. Benefits include a commitment to diversity and equal opportunity employment.