Ambulatory Concierge Medicine Operations Manager

Medical University Hospital Authority (MUHA); United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Carolina Family Care, Inc. (CFC) seeks a Manager of Ambulatory Services to supervise MUSC Health Ambulatory clinics. The role collaborates with ICCE leaders and physicians to ensure timely access, efficiency and quality of care, while driving fiscal integrity and patient satisfaction.

The manager leads staff development, process improvements, and performance reporting, with accountability for clinical outcomes and program optimization across ambulatory services.

Qualifications

• Experience leading ambulatory clinics and teams.
• Ability to coach and develop staff while ensuring quality care.
• Strong communication with physicians, nurses and staff.
• Excellent problem-solving and analytical skills.
• Proven ability to manage budgets and operations.

Responsibilities

• Oversee day-to-day ambulatory clinic operations and workforce management.
• Ensure timely patient access, workflow efficiency and service quality.
• Design and implement concierge services and standards for patient experience.
• Monitor performance, budgets and resource utilization; report metrics.
• Lead engagement with executives and departments for program alignment.
• Support on-boarding, staff development and ongoing process improvements.

Skills

Staff leadership

Team coaching

Communication with physicians

Problem solving

Operational oversight

Job description

Carolina Family Care, Inc. (CFC) seeks a Manager of Ambulatory Services to supervise MUSC Health Ambulatory clinics. The role collaborates with ICCE leaders and physicians to ensure timely access, efficiency and quality of care, while driving fiscal integrity and patient satisfaction.

The manager leads staff development, process improvements, and performance reporting, with accountability for clinical outcomes and program optimization across ambulatory services.