Ambulatory Concierge Medicine Ops Leader

MUSC Health; Mount Pleasant (SC); On-site; USD 90,000 - 120,000; Full time

Job summary

MUSC Health is seeking a Manager of Ambulatory Services to oversee daily clinic operations, drive efficiency, and optimize patient access. You will collaborate with ICCE leaders, physicians, nurses, and staff to ensure high-quality care, fiscal integrity, and continuous process improvements.

The role emphasizes staff growth, operational metrics, and development of patient-centered concierge services. Strong leadership and communication skills are essential in this fast-paced ambulatory setting.

Qualifications

• Experience leading healthcare teams and managing clinic operations.
• Demonstrated ability to align staffing with patient flow and service levels.

Responsibilities

• Oversees clinic workforce, staffing, onboarding, performance management, and staff development.
• Monitors standards of care, provides feedback, and coordinates with Nursing PD team for training and action plans to improve compliance.
• Designs, executes, and manages concierge services to meet patient and family needs.
• Leads key initiatives and reports metrics to ensure program success across the ambulatory network.
• Manages day-to-day operations, onboarding of new providers, budget stewardship, and timely communication.

Skills

Staff leadership

Budget management

Operations management

Process improvement

EHR systems

Communication

Education

Bachelor's degree in Business Management or related field

Tools

Microsoft Office (Excel)

Job description

MUSC Health is seeking a Manager of Ambulatory Services to oversee daily clinic operations, drive efficiency, and optimize patient access. You will collaborate with ICCE leaders, physicians, nurses, and staff to ensure high-quality care, fiscal integrity, and continuous process improvements.

The role emphasizes staff growth, operational metrics, and development of patient-centered concierge services. Strong leadership and communication skills are essential in this fast-paced ambulatory setting.