Ambulatory Clinical Ops Executive — Multi-Site Growth

UVA Health System; Charlottesville (VA); On-site; USD 125,000 - 201,000; Full time

Job summary

UVA Health System in Charlottesville, VA seeks a Senior Director of Clinical Operations to provide executive leadership for the Central Practice Group and affiliated ambulatory locations, ensuring high-quality patient care and regulatory compliance across sites.

The role partners with physician leaders and practice administration to drive growth, optimize performance, and improve patient and provider experiences.

Qualifications

• Seven years of progressively responsible healthcare operations or medical practice management experience.
• Three years of leadership experience managing multiple locations, departments, or teams.
• Bachelor's degree required; master's preferred.
• Professional certification (MGMA, FACMPE, ACHE, or equivalent) preferred.

Responsibilities

• Provides operational leadership and oversight for assigned ambulatory practices and satellite clinic locations.
• Partners with physician leaders and administrative leadership to achieve quality, service, financial, and operational goals.
• Directs and supports clinic managers and operational leaders in the effective management of daily practice operations.
• Ensures compliance with federal, state, accreditation, and organizational regulations, policies, and standards.
• Monitors operational performance metrics and develops action plans to improve productivity, patient access, quality outcomes, and patient satisfaction.
• Implements and monitors process improvement initiatives to enhance efficiency and operational effectiveness.
• Oversees administrative functions including scheduling workflows, patient relations, medical records processes, and operational support services.
• Collaborates with Human Resources on workforce planning, recruitment support, employee relations, and performance management activities.
• Works with finance and operational leadership to develop budgets, monitor expenses, and identify opportunities for operational improvement.
• Supports provider onboarding and integration while partnering with physician and administrative leadership to address operational needs.
• Facilitates resolution of operational issues and escalates strategic or enterprise concerns as appropriate.
• Participates in organizational committees, workgroups, and operational leadership meetings.
• Prepares operational reports and provides updates to executive leadership regarding practice performance and initiatives.
• Leads special projects and organizational initiatives as assigned.
• Performs other duties as assigned.

Skills

Leadership

Healthcare operations

Budgeting

Regulatory compliance

Strategic planning

Education

Bachelor's degree

Master's degree in Healthcare Administration/Business/Public Health

Job description

UVA Health System in Charlottesville, VA seeks a Senior Director of Clinical Operations to provide executive leadership for the Central Practice Group and affiliated ambulatory locations, ensuring high-quality patient care and regulatory compliance across sites.

The role partners with physician leaders and practice administration to drive growth, optimize performance, and improve patient and provider experiences.