Ambulatory Clinical Clerical Tech Pediatrics

Corewell Health; Grand Rapids (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

On-demand pay

Discounts directory

Identity theft protection

Retirement options

Job summary

Corewell Health in Grand Rapids, MI, is seeking a team member for a clinical and clerical role in the Peds Specialty Medically Complex Care clinic. The position supports coordination of appointments and patient preparation under RN/provider supervision.

Day shift, full-time, Monday–Friday, 40 hours per week, 8:00 a.m. to 5:00 p.m., on-site. The role emphasizes collaboration with pediatric patients and families in complex care settings.

Qualifications

• High School Diploma or equivalent required.
• AHA or ARC Basic Life Support (BLS) certification required within 90 days.
• 2 years of insurance billing, access management, patient financial services, electronic health records, lab service support experience preferred.
• 2 years of clinical care experience preferred.

Responsibilities

• Coordinate appointments and prep patients for provider and navigator visits in the complex care clinic.
• Deliver quality patient care under supervision of an RN or Provider; provide clerical support in complex matters.

Skills

Insurance billing experience

Clinical care experience

Education

High School Diploma or equivalent

Job description

About Outpatient Clinics

Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area.

Scope of work

This team member will serve in a clinical and clerical role. The team members deliver quality patient care under the supervision of a Registered Nurse (RN) or Provider; they also provide clerical support in complex matters to assist in the delivery of value-driven health care services. They will work closely with pediatric medically complex care patients and their families to coordinate appointments, prepare the patient for their provider and navigator visit in the complex care clinic.

Qualifications

• High School Diploma or equivalent Required
• AHA or ARC Basic Life Support (BLS) Certification Required within 90 Days
• 2 years of Insurance billing, access management, patient financial services, electronic health records, lab service support experience Preferred
• 2 years of clinical care experience Preferred

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - 35 Michigan St NE - Grand Rapids

Department Name

Peds Specialty Medically Complex Care 35 Michigan HOPD - Grand Rapids Prof Svcs

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8:00 a.m. to 5:00 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.