Ambulatory Clinic Operations Lead

Luminis Health, Inc.; Maryland; On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Retirement Plan with employer match

Paid Time Off

Tuition Assistance Benefits

Employee Referral Bonus Program

Paid Holidays, Disability, and Life/AD

Job summary

Luminis Health, Inc. is seeking a Site Coordinator to serve as the on-site administrative leader for the practice.

The role reports to the Practice Manager or Supervisor and works closely with physicians and staff to ensure efficient operations, billing accuracy, and patient flow. The ideal candidate will have strong communication skills, proficiency with Practice Management Software, and familiarity with billing processes, CPT/ICD-9 coding, and insurance workflows.

Qualifications

• Excellent communication skills (verbal and written) and ability to interact with all levels of personnel.
• Strong computer skills and proficiency with a practice management system.
• Experience or training in medical billing processes and CPT/ICD coding is preferred.

Responsibilities

• Proficient use of Practice Management Software.
• Registering and scheduling patients, printing daily schedules, and using patient privacy tools and dashboards.
• Edit claims and add claim notes in the billing system.
• Handle petty cash, collect copays and patient balances, and perform end-of-day balancing.
• Respond to patient billing and insurance inquiries and resolve financial issues promptly.
• Interpret and understand billing slips and the athena workflow dashboard; knowledge of CPT/ICD-9 coding and third‑party reimbursements.
• Determine patient eligibility using programs such as Medicaid EVS and identify referrals/preauthorizations.
• Answer office calls, greet patients professionally, and ensure privacy of health information.
• Ensure staff adhere to policies; participate in monthly staff meetings; perform Office Assistant duties as needed.

Skills

Communication skills

Billing software

Attention to detail

Education

Certified Medical Assistant / Registered Medical Assistant

Tools

Practice Management Software

Job description

Luminis Health, Inc. is seeking a Site Coordinator to serve as the on-site administrative leader for the practice.

The role reports to the Practice Manager or Supervisor and works closely with physicians and staff to ensure efficient operations, billing accuracy, and patient flow. The ideal candidate will have strong communication skills, proficiency with Practice Management Software, and familiarity with billing processes, CPT/ICD-9 coding, and insurance workflows.