Ambulatory Clinic Operations Lead

Trinity Health; Grand Rapids (MI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

DailyPay

Benefits Day One

Medical

Dental

Vision

PTO

Life Insurance

Short and Long-term Disability

Retirement plan with employer match

Referral program

Career growth opportunities

Tuition Reimbursement

Job summary

Trinity Health in Grand Rapids, MI, is seeking a Business Office Supervisor to oversee day-to-day office operations and staff under the direction of the Practice Leader/Manager. The role ensures the business office runs smoothly and supports timely patient flow in ambulatory clinics.

You will implement policies, manage staff scheduling, assist in hiring and development, and maintain documentation while ensuring compliance with regulations. Full benefits and growth opportunities are offered.

Qualifications

• Associate's Degree in business or applicable field of study; or an equivalent combination of work experience and education.
• Three years of progressive experience in a supervisory/leadership role.

Responsibilities

• Assists the Practice Leader in developing, implementing and overseeing appropriate business office policies to promote timely and efficient flow of patients through the clinics and facilitate communication back to referral network.
• Ensures the ambulatory clinic policies and process improvements are implemented on a daily basis.
• Assists in maintaining appropriate documentation manuals, office policies/procedures and ensures compliance with appropriate regulations.
• Provides effective day-to-day staff resource management, including appropriate business staff scheduling, shift coverage, and facilitating productivity goals.
• Edits time and attendance system for all staff members as appropriate for practice leader approval.
• Communicates/collaborates with all staff, Practice Leader, and Providers regarding site business needs, issues, information, etc.
• Assists Practice Leader with hiring, evaluation, mentoring, and disciplinary processes as appropriate and within scope of accountability.

Job description

Trinity Health in Grand Rapids, MI, is seeking a Business Office Supervisor to oversee day-to-day office operations and staff under the direction of the Practice Leader/Manager. The role ensures the business office runs smoothly and supports timely patient flow in ambulatory clinics.

You will implement policies, manage staff scheduling, assist in hiring and development, and maintain documentation while ensuring compliance with regulations. Full benefits and growth opportunities are offered.