Ambulatory Clinic Care Assistant

Children's Wisconsin; Milwaukee (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

Children’s Wisconsin in Milwaukee seeks an Ambulatory Care Team Assistant to provide clerical and clinical support for assigned clinics, including scheduling appointments and tests, managing calls, and maintaining clinic workflows.

You will use electronic medical records and scheduling systems, communicate with patients with high service standards, and help keep the clinic running smoothly for patients and families.

Qualifications

• 1+ years related experience required.
• Healthcare experience preferred.
• Proficient data entry skills with accuracy.

Responsibilities

• Assists the clinical team to prepare for clinic by completing paperwork including questionnaires, assuring all necessary information, radiographs, and diagnostic studies are available for the clinic appointment.
• Communicates with patients and families using excellent customer service and defined service standards while, ensuring confidentiality and privacy.
• Fosters an environment conducive to positive patient/family interactions and assures that service standards are met or exceeded.

Skills

Data entry

Customer service

Microsoft Office

Scheduling

Communication

Organization

Clinical information systems

Education

High School diploma or GED

Bachelor's degree preferred

Associate's degree preferred

Tools

Microsoft Office

Electronic health records

Scheduling software

Job description

Children’s Wisconsin in Milwaukee seeks an Ambulatory Care Team Assistant to provide clerical and clinical support for assigned clinics, including scheduling appointments and tests, managing calls, and maintaining clinic workflows.

You will use electronic medical records and scheduling systems, communicate with patients with high service standards, and help keep the clinic running smoothly for patients and families.