Ambulatory Care Support Specialist

WVU Medicine; Morgantown, Northern (WV, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

WVU Medicine in Morgantown, WV is seeking an outpatient Medical Assistant to provide clerical and clinical support to medical staff in a fast-paced outpatient unit.

The role entails assisting providers, performing specimen handling and testing, administering medications under supervision, and coordinating patient care and scheduling. Strong communication and BLS are prerequisites; energy and accuracy are valued in a busy clinical setting.

Qualifications

• High school diploma or equivalent.
• Graduate of a Medical Assistant Program OR graduate of the Med Ed Program OR one (1) year of clinical experience.
• Obtain certification in Basic Life Support within 30 days of hire.
• State criminal background check and Federal (if applicable), as required for regulated areas.

Responsibilities

• Provide support to medical staff to assure patients' needs are met and to assure efficient operation of outpatient unit.
• Assist providers when possible in completing requisitions or forms for patient examination or testing. May assure availability of test results for patient visits.
• Administer prescribed medication under supervision of attending provider.
• Perform qualitative and quantitative tests and examinations of specimens.
• Obtain and document patients’ specimens as ordered.
• Documents and reports test results to medical provider.
• After training and skills testing may perform assigned and/or all ordered POCT tests and maintain quality control testing and logs.
• Schedules additional ancillary testing as needed. Assists providers when possible in completing requisitions or forms for patient examination or testing.
• Act as chaperone during medical examinations.
• Ensure medical records and test results are available for visit, including those from referring physicians. Inspect/review medical records to maintain correct order and completeness.
• Monitors nurse call system and relays information to appropriate staff telephone calls and transmits information to appropriate staff.
• Provides assistance and information to patients, families, and visitors as instructed by the physician.
• Participates in Quality Assurance Program to assure quality patient services are provided.
• Generate required patient charge data according to WVU Medicine outpatient procedures.
• Assist in maintaining appropriate inventory of supplies and equipment for patient care needs by preparing orders and reporting needs to supervisor. Demonstrate knowledge of use and care of all equipment including printers, embossers, and computers.
• Assist with maintenance of inventory and equipment on assigned outpatient unit.
• May schedule and coordinate new and return appointments using computerized system according to WVU Medicine outpatient clinic policy and procedures. Schedule and coordinate diagnostic and/or therapeutic procedures.
• May assure registration of patients. Collect vital information for purposes of patient identification and billing purposes and enter data into computer. Obtain charts and fee sheets necessary for patient visits. Obtain signatures from release of information and consent to treatment.
• May assist Registration Specialist with deposit of money and with late night coverage. May assist Manager/Supervisor with unit correspondence using computer software.
• May process and mail letters to patients.

Skills

Basic Life Support

Education

Medical Assistant Program

Med Ed Program

Clinical experience (1 year)

Job description

WVU Medicine in Morgantown, WV is seeking an outpatient Medical Assistant to provide clerical and clinical support to medical staff in a fast-paced outpatient unit.

The role entails assisting providers, performing specimen handling and testing, administering medications under supervision, and coordinating patient care and scheduling. Strong communication and BLS are prerequisites; energy and accuracy are valued in a busy clinical setting.