Ambulatory Care Registration & Financial Assistance Specialist

Alameda Health System; San Leandro (CA); On-site; USD 45,000 - 56,000; Full time

Job summary

Alameda Health System is seeking a Patient Services Representative to provide clerical support for clinic registration units and assist with enrollment in financial assistance programs. The role emphasizes patient-centered care, accurate data entry, and collaboration with healthcare teams.

Responsibilities include registering patients, screening for eligibility, collecting payments, coordinating with providers, and maintaining records.

Qualifications

• Use of computer and telephone systems required.
• Medical terminology knowledge is preferred but not required.
• Bilingual abilities are a plus but not required.

Responsibilities

• Register and pre-register patients for ambulatory care services and screen for financial programs.
• Explain and educate patients about services and resources available.
• Verify insurance eligibility and collect payments.
• Maintain registration records and prepare reports on census and financial status.
• Coordinate with the ambulatory care team to ensure smooth patient flow.

Skills

Customer service

Communication

Data entry

Education

High School diploma or equivalent

Tools

Electronic Health Record (EHR)

Job description

Alameda Health System is seeking a Patient Services Representative to provide clerical support for clinic registration units and assist with enrollment in financial assistance programs. The role emphasizes patient-centered care, accurate data entry, and collaboration with healthcare teams.

Responsibilities include registering patients, screening for eligibility, collecting payments, coordinating with providers, and maintaining records.