Ambulatory Care Patient Access Manager

Scottish Rite for Children; New Orleans (LA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

Scottish Rite for Children in Frisco is seeking a Patient Access Manager to lead Ambulatory Care access services, including contact center and PAR teams. You will recruit, develop, and manage staff, drive performance metrics, and ensure compliant, patient-focused operations.

Requires 5+ years in healthcare settings, 2+ years in leadership, and strong communication and organizational skills. This is a full-time on-site role with a Monday–Friday schedule and a focus on improving patient access and

Qualifications

• Minimum 5 years’ experience in contact center, medical office or healthcare setting
• Minimum 2 years in a leadership position
• Strong written and verbal communication skills
• Strong organizational and interpersonal skills

Responsibilities

• Defines, develops, and improves operational and access workflows within Ambulatory Care
• Assigns, monitors, and manages staff performance
• Manages recruiting and hiring for team and areas of responsibility
• Ensures staff competency through training and quality assurance
• Coordinates professional growth of direct reports
• Collaborates with stakeholders to improve patient care and efficiency
• Maintains payroll, PTO, and leave records for direct reports
• Upholds HIPAA guidelines and patient privacy

Skills

Communication skills

Leadership experience

Healthcare experience

Educational background

Organizational skills

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Scottish Rite for Children in Frisco is seeking a Patient Access Manager to lead Ambulatory Care access services, including contact center and PAR teams. You will recruit, develop, and manage staff, drive performance metrics, and ensure compliant, patient-focused operations.

Requires 5+ years in healthcare settings, 2+ years in leadership, and strong communication and organizational skills. This is a full-time on-site role with a Monday–Friday schedule and a focus on improving patient access and