Ambulatory Care Operations Leader

County-of-Riverside; Riverside (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Riverside University Health System is recruiting a Healthcare Administrative Manager to oversee the RUHS Care Clinics ambulatory services in Riverside. The role directs administrative functions, budgets, and personnel through supervisory staff, and collaborates with physicians to ensure efficient patient care.

Reporting to the Director of Ambulatory Care Operations, the manager will supervise clinical support staff, participate in performance improvement, align with regulatory standards, and

Qualifications

• Bachelor's degree in hospital, health, business or public administration or closely related field.
• Four years of progressively responsible administrative experience in a healthcare organization/health system.
• Two years of experience supervising ambulatory care or health services operations.

Responsibilities

• Plan, organize, manage, and direct the work of RUHS Care Clinics professional and administrative support staff, through subordinate supervisors, within an assigned geographical region; ensure maximum staff productivity and patient flow at care clinics.
• Collaborate with physicians and other healthcare providers in providing quality care efficiently and effectively.
• Assist in assessing medical provider productivity standards and patient flow issues and identify opportunities for improvement; establish objectives, and formulate and implement the action plan for achieving improvements; resolve patient complaints or problems.
• Develop RUHS Care Clinics capital and operating budget plan, and is accountable for budget variances for ambulatory care.
• Develop and recommend the implementation of new and the revision of existing programs, policies, procedures, standards of care and practice, and goals and objectives of ambulatory care.
• Establish and communicate expectations and performance standards through subordinate supervisors to staff; evaluate the performance of staff to ensure compliance with regulatory and accreditation standards, policies, procedures, and standards of care and practice, including the goals and objectives of the organization.
• Collaborate with ambulatory care medical leadership and staff regarding provider credentialing and training, as well as resident physician training at the ambulatory care clinics.
• Interview applicants and make hiring decisions; identify learning needs and oversee the orientation and training of staff; coordinate the training of students in ambulatory care; coach and counsel staff when conduct or performance issues arise; consult with Human Resources and administer progressive disciplinary actions when required.

Skills

Budget management

Staff supervision

Healthcare operations

Performance improvement

Policy implementation

Interdepartmental collaboration

Education

Bachelor's degree in hospital/health administration or related

Job description

Riverside University Health System is recruiting a Healthcare Administrative Manager to oversee the RUHS Care Clinics ambulatory services in Riverside. The role directs administrative functions, budgets, and personnel through supervisory staff, and collaborates with physicians to ensure efficient patient care.

Reporting to the Director of Ambulatory Care Operations, the manager will supervise clinical support staff, participate in performance improvement, align with regulatory standards, and