Ambulatory Care Navigator & Scheduling Specialist

University of California - Los Angeles Health; California (MO); On-site; USD 41,000 - 47,000; Full time

Job summary

University of California - Los Angeles Health seeks a Team Assistant to support patient flow from registration through discharge across 25+ specialties. You will collaborate with clinic teams to ensure smooth operations, process prior authorizations and referrals, and assist with scheduling for clinics and surgeries.

Coverage across multiple practices will be required as staffing needs arise. The role involves travel to UCLA Health Ambulatory Community Clinics throughout Southern California and

Qualifications

• Ability to travel to UCLA Health locations and be physically present.
• Willingness to work multiple days/shifts, including weekends.
• Familiarity with authorization processes and managed care programs.
• Knowledge of medical terminology.
• Ability to set priorities reflecting job responsibilities.
• Ability to build productive relationships with diverse stakeholders.
• Effective verbal communication to convey complex problems.
• Diplomatic and sympathetic interaction with patients.
• Ability to balance competing demands in a high-paced setting.
• Proficiency with equipment, software, and tools required.

Responsibilities

• Support patient flow from registration through discharge.
• Collaborate with clinic teams to ensure smooth operations.
• Process prior authorizations and referrals.
• Complete surgery scheduling tasks.
• Assist in managing physicians' clinic appointments and surgery schedules.
• Provide coverage across multiple practices as needed.

Skills

Travel to clinics

Flexible shifts

Authorization knowledge

Medical terminology

Prioritization

Interpersonal skills

Verbal communication

Diplomacy

Adaptability

Tech proficiency

Tools

CareConnect

Scheduling software

Job description

University of California - Los Angeles Health seeks a Team Assistant to support patient flow from registration through discharge across 25+ specialties. You will collaborate with clinic teams to ensure smooth operations, process prior authorizations and referrals, and assist with scheduling for clinics and surgeries.

Coverage across multiple practices will be required as staffing needs arise. The role involves travel to UCLA Health Ambulatory Community Clinics throughout Southern California and