Ambulatory Care Medical Assistant — Patient-Centered

RIH Rhode Island Hospital; Rhode Island; Vor Ort; USD 32.000 - 34.000; Vollzeit

Zusammenfassung

Rhode Island Hospital in Providence, RI, is seeking a Medical Assistant to support ambulatory care services within a multidisciplinary team. The role requires completing pre-visit planning, vital signs, charting, and following clinic protocols to ensure efficient patient flow.

Responsibilities include administering vaccines, performing tests, maintaining accurate records, and coordinating referrals and follow-ups while upholding safety and privacy standards.

Qualifikationen

• BASIC KNOWLEDGE: High School graduate or equivalency – able to read, write and speak English.
• Graduate of formal Medical Assistant training program (9 months or longer) or minimum of 3 years Medical Assistant experience in a comparable ambulatory setting required, within the last 5 years.
• BASIC LIFE SUPPORT CERTIFICATION
• Ability to understand and apply policies, procedures and protocols.
• Ability to use a personal computer and scanner.
• Ability to use EMR and other software applications.
• Ability to interact with patients, providers, supervisors and peers in a professional manner.
• Ability to react calmly and effectively in emergency situations.
• Demonstrated knowledge and skills to provide care to patients throughout the life span, with consideration of aging processes, development stages, and cultural patterns.
• EXPERIENCE: Three years of experience within the last 5 years as Medical Assistant in an ambulatory setting or recent Graduate of formal Medical Assistant training program (9 months or longer) within the past 2 or 3 years.

Aufgaben

• Works effectively and respectfully at his/her highest capabilities and training.
• Follows the practice, clinic or office workflow protocols to maximize quality and efficiency.
• Performs pre-visit planning by reviewing and updating the patient record prior to the appointment with recent test results, consults, correspondence, etc.
• Communicates point of care reminders to providers via the electronic medical record (EMR).
• Prepares patients for examination and treatment in accordance to their clinic specific workflow protocol, by escorting from the waiting area to the exam room.
• Takes vital signs, weighs patients and records in patient chart.
• Enters in patient chief complaint, medication reconciliation, histories and other services as outlined in workflow protocol.
• Notes all patient health concerns into EMR.
• Record the patient pain score.
• Completes all questionnaires in the patient's chart.
• Ensures effectively patient flow throughout the practice, clinic and office.
• Reviews Health Maintenance and Chronic Illness services and performs/orders according to protocols and standing orders.
• Performs testing procedures such as blood pressure, EKG, pulse oximetry, Hgb A1-C, glucose, urinalysis, urine hcg, rapid strep test, and other point of care tests.
• Records allergy information medications, medical, surgical, and family histories in the patient chart.
• Initiates pharmacy benefits verification.
• Assists physician with physical examinations.
• Performs all procedures using aseptic techniques, following standard procedures.
• Assists provider with all physical examinations.
• Performs all procedures using aseptic techniques, following standard procedures.
• Administers vaccines and places PPDs as per practice/clinic protocol.
• Completes appropriate follow-up work after visit including, but not limited to, ensuring all blood and specimens are properly labeled, recorded and sent to lab.
• Follows up to ensure all lab results are entered in the medical record.
• Tracks orders and results.
• Contacts patients for outreach and reminders for labs/orders.
• Updates EMR with status.
• Reports all abnormal lab results to physician or nurse immediately.
• Follows up on referrals for specialty care and/or other services.
• Tracks consult reports and ensures EMR is updated accordingly.
• Contacts patients for outreach and/or reminders for referrals.
• Checks for prescription refills pending.
• Ensures examination room is cleaned between each patient and set-up appropriately for next appointment.
• Thoroughly explains programs, procedures and correct preparation for various tests and exams.
• Provides education to patients regarding the importance of coordination of care and the prudent use of emergency rooms when seeking care.
• Documents identified barriers.
• Schedules tests and follow-up appointments.
• Pre-registers patient for next visit.
• Verifies patient demographic and insurance information.
• Obtains prior authorizations as needed.
• Monitors and orders supplies and keeps room stocked.
• Cleans medical equipment.
• Reports broken or missing equipment to manager immediately.
• Ensures exam rooms are prepared for each patient.
• Checks expiration dates on medications and supplies, removes and reports expired medication to Practice or Clinic Management.
• Assists with administrative office duties.
• Mails reminders and other letters to patients.
• Manages time effectively.
• Fills slow periods with activities to prepare for future needs.
• Minimizes non-productive time.
• Maintains quality assurance, safety, environmental, and infection control in accordance with established hospital department policies, procedures, and objectives.
• Protects and preserves the patient's right to privacy and confidentiality.
• Maintains a team-oriented attitude and actively engages in the team approach of caring for patients.
• Supports the goals and concepts of the patient centered medical home by demonstrating flexibility and willingness to change.
• Performs other related duties as required.

Kenntnisse

English literacy

Computer skills

Team communication

Ausbildung

High School diploma or equivalent

Medical Assistant training program (9 months+)

BLS Certification

Tools

EMR software

Appointment scheduling software

Jobbeschreibung

Rhode Island Hospital in Providence, RI, is seeking a Medical Assistant to support ambulatory care services within a multidisciplinary team. The role requires completing pre-visit planning, vital signs, charting, and following clinic protocols to ensure efficient patient flow.

Responsibilities include administering vaccines, performing tests, maintaining accurate records, and coordinating referrals and follow-ups while upholding safety and privacy standards.