Ambulatory Care Experience Coordinator

Partner's Healthcare; Falmouth (MA); On-site; USD 29,000 - 61,000; Full time

Job summary

Mass General Brigham's Martha's Vineyard Hospital, Inc. seeks a Patient Services Coordinator to support health care providers in a high-volume ambulatory setting, serving as the primary interface between patients and the care team.

Under supervision, you will organize priorities, manage confidential information, schedule appointments, and help create a collaborative Patient Centered Medical Home.

Qualifications

• 1-3 years front desk or customer service experience.
• Experience with EPIC and Microsoft Office.
• Ability to interact professionally with patients and families.

Responsibilities

• Provide administrative support to health care providers in a high-volume ambulatory setting.
• Serve as the primary interface between patients and providers.
• Organize priorities, manage confidential patient information, and schedule appointments.
• Work as part of the care team within the Patient Centered Medical Home.

Skills

Customer service

Teamwork

Multitasking

Education

High School diploma or equivalent

Associates or college coursework preferred

Tools

EPIC

Microsoft Office

Job description

Mass General Brigham's Martha's Vineyard Hospital, Inc. seeks a Patient Services Coordinator to support health care providers in a high-volume ambulatory setting, serving as the primary interface between patients and the care team.

Under supervision, you will organize priorities, manage confidential information, schedule appointments, and help create a collaborative Patient Centered Medical Home.