Ambulatory Care Coordinator I - Head & Neck

Roswell Park Comprehensive Cancer Center; Buffalo (NY); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Roswell Park Comprehensive Cancer Center in Buffalo, NY seeks a Clinical Center Associate I for Ambulatory Services - Head & Neck. You will answer calls, assist patients and visitors, manage clinic schedules, and record physician orders, playing a key role in coordinating care.

In this role you will collect co-pays, support a confidential, supervised environment, and collaborate with a dedicated care team to ensure a positive patient experience every day.

Qualifications

• Medical Office Assistant degree or equivalent with clinical support experience.
• Experience using medical terminology in a healthcare setting.
• Strong customer service and communication skills.
• Ability to manage clinic schedules and process payments.

Responsibilities

• Answer calls and assist patients and visitors.
• Manage clinic schedules and record physician orders accurately.
• Guide patients through visits and coordinate with care team.
• Handle co-pay collections professionally.
• Maintain confidentiality in a supervised setting.

Skills

Administrative support

Medical terminology

Customer service

Education

Medical Office Assistant degree

Associate’s degree or equivalent

High School diploma + MA certificate

High School diploma + 2 years clinical experience

Job description

Roswell Park Comprehensive Cancer Center in Buffalo, NY seeks a Clinical Center Associate I for Ambulatory Services - Head & Neck. You will answer calls, assist patients and visitors, manage clinic schedules, and record physician orders, playing a key role in coordinating care.

In this role you will collect co-pays, support a confidential, supervised environment, and collaborate with a dedicated care team to ensure a positive patient experience every day.