Ambulatory Care Coordinator

Jobtailor; Towson (MD); On-site; USD 55,000 - 85,000; Full time

Job summary

Jobtailor in Towson, MD is seeking a Population Health Coordinator to analyze EMR data, identify gaps in care and support outreach through care coordination in an ambulatory primary care setting.

The role emphasizes navigating the healthcare system, linking patients to services, and collaborating with care teams to improve outcomes. Strong communication and analytical skills are essential.

Qualifications

• High School Graduate or higher.
• 3 years Medical Office experience and experience navigating the healthcare system.
• Knowledge of medical and insurance terminology.
• Skill in oral and written communication to address inter- and intradepartmental concerns, solve problems and address conflict.
• Skill in problem solving using available resources in innovative ways.
• Customer service
• Computer and personal productivity skills to enable effective use of EMR, e-mail, the internet, word processing, spreadsheets, presentation and database packages.
• Analytical skills necessary to prepare and interpret reports
• Navigating the health care system and providing resources to patients.
• Demonstrate problem solving skills and the ability to research and evaluate innovative ways to use community resources

Responsibilities

• Ensuring compliance with quality goals and metrics set forth by the health system and various insurance carriers.
• Assisting in the design and implementation of population health management reports related to monitoring for gaps in care and care coordination activities.
• Generating and reviewing patient reports from the organization’s electronic health record system to identify gaps in care and target patient care coordination outreach efforts.
• Promoting population health management and robust quality performance through data and reporting.
• Overseeing coordination of care activities for patients in need.
• Linking patients to health care services, community resources, and social supports.
• Collaborating with the Practice Manager, Lead Physician, RN Care Manager, Behavioral Health Consultant and other care team members within the ambulatory primary care setting

Skills

Population Health

Quality Metrics

EHR Systems

Medical Office

Analytical Skills

Problem Solving

Communication

Customer Service

EMR Proficiency

Healthcare Navigation

Care Coordination

Data Reporting

Education

High School Graduate or higher

Tools

EMR

Word Processing

Spreadsheet Software

Presentation Software

Database Packages

Job description

Ensuring compliance with quality goals and metrics set forth by the health system and various insurance carriers.
Assisting in the design and implementation of population health management reports related to monitoring for gaps in care and care coordination activities.
Generating and reviewing patient reports from the organization’s electronic health record system to identify gaps in care and target patient care coordination outreach efforts.
Promoting population health management and robust quality performance through data and reporting.
Overseeing coordination of care activities for patients in need.
Linking patients to health care services, community resources, and social supports.
Collaborating with the Practice Manager, Lead Physician, RN Care Manager, Behavioral Health Consultant and other care team members within the ambulatory primary care setting

Requirements

• High School Graduate or higher
• 3 years Medical Office experience and experience navigating the healthcare system
• Knowledge of medical and insurance terminology
• Skill in oral and written communication to address inter- and intradepartmental concerns, solve problems and address conflict.
• Skill in problem solving using available resources in innovative ways.
• Customer service
• Computer and personal productivity skills to enable effective use of EMR, e-mail, the internet, word processing, spreadsheets, presentation and database packages.
• Analytical skills necessary to prepare and interpret reports
• Navigating the health care system and providing resources to patients.
• Demonstrate problem solving skills and the ability to research and evaluate innovative ways to use community resources

Core Competencies

Demonstrates expertise in population health management, quality performance metrics, and effective patient care coordination. Proficient in navigating the healthcare system and utilizing electronic health record systems to enhance patient outcomes.

Highest-signal resume keywords

• Population Health Management
• Quality Performance Metrics
• Electronic Health Record Systems
• Medical Office Experience
• Analytical Skills

ATS Optimization Keywords

Hard Skills

• Data Reporting
• Patient Care Coordination
• Medical Terminology
• Insurance Terminology
• Report Preparation
• Problem Solving
• Resource Evaluation
• Community Resource Linking

Soft Skills

• Oral Communication
• Written Communication
• Customer Service
• Interdepartmental Collaboration

Industry Keywords

• Healthcare System Navigation
• Care Coordination Activities
• Quality Goals
• Gaps in Care Monitoring

Tools & Technologies

• EMR
• Word Processing Software
• Spreadsheet Software
• Presentation Software
• Database Packages