Ambulatory Care Coordinator

Greater Baltimore Medical Center (GBMC); Baltimore (MD); On-site; USD 23,419 - 34,440; Full time

Job summary

Greater Baltimore Medical Center (GBMC) in Baltimore is seeking a Care Coordinator for Population Health to ensure quality metrics, design and implement population health reports, and monitor gaps in care. You will review EHR data to target outreach and coordinate care with the ambulatory primary care team.

The role emphasizes data-driven improvement, linking patients to services, community resources, and support networks; requires strong communication, problem solving, and experience in a

Qualifications

• 3 years medical office experience
• Experience navigating the healthcare system
• Knowledge of medical and insurance terminology

Responsibilities

• Ensure compliance with quality goals and metrics.
• Design and implement population health reports.
• Identify gaps in care and coordinate outreach.
• Review patient reports from EHR to target care.
• Link patients to health services and community resources.

Skills

Communication

Problem solving

Customer service

EMR proficiency

Care navigation

Analytical skills

Data reporting

Team collaboration

Education

High School Diploma

Job description

The Care Coordinator for Population Health is responsible for ensuring compliance with the quality goals and metrics set forth by the health system and various insurance carriers. This individual will assist in the design and implementation of population health management reports related to monitoring for gaps in care and care coordination activities. The Care Coordinator for Population Health will also be responsible for generating and reviewing patient reports from the organization's electronic health record system to identify gaps in care and target patient care coordination outreach efforts. The Care Coordinator for Population Health's primary responsibilities are to promote population health management and robust quality performance through data and reporting, to oversee coordination of care activities for patients in need, and to link patients to health care services, community resources, and social supports. The Care Coordinator will work collaboratively with the Practice Manager, Lead Physician, RN Care Manager, Behavioral Health Consultant and other care team members within the ambulatory primary care setting to best serve the needs of the identified patient panel. The Care Coordinator of Population Health may also serve in a back-up role to Care Coordinators embedded in the primary care, Patient Centered Medical Home, setting.

Education:

High School Graduate or higher

Experience:

3 years Medical Office experience and experience navigating the healthcare system

Skills:

• * Knowledge of medical and insurance terminology
• * Skill in oral and written communication to address inter- and intradepartmental concerns, solve problems and address conflict.
• * Skill in problem solving using available resources in innovative ways.
• * Customer service
• * Computer and personal productivity skills to enable effective use of EMR, e-mail, the internet, word processing, spreadsheets, presentation and database packages.
• * Analytical skills necessary to prepare and interpret reports
• * Navigating the health care system and providing resources to patients.
• * Demonstrate problem solving skills and the ability to research and evaluate innovative ways to use community resources

Patient & Workplace Safety:

• Employee has knowledge and understanding of patient and workforce safety as it relates to job duties.

Patient Population:

• Demonstrates competency in the delivery of care and applies the knowledge to meet age-specific needs if applicable.

Pay Range

$17.30 - $25.11

Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.