Ambulatory Care Coordination Specialist (Remote)

Tufts Medicine Integrated Network, Inc.; United States; Hybrid; USD 28,000 - 35,000; Full time

Job summary

Tufts Medicine Integrated Network is seeking a Care Management Administrative Specialist. This remote role requires local candidates due to occasional travel to Massachusetts locations.

The position supports the Ambulatory Care Management Department by triaging referrals, collecting patient information, and coordinating with health plans and community partners to ensure comprehensive care. The role emphasizes reporting duties within EPIC Compass Rose, documentation accuracy, and serving as a

Qualifications

• High School Diploma or equivalent required.
• Two years of clinical setting experience required.
• Bachelor's degree or Medical Assistant certification preferred.

Responsibilities

• Triages referrals to the Ambulatory Care Management Department within the EPIC Compass Rose platform.
• Keeps referral work queues up to date and meets established turnaround timeframes.
• Completes required documentation in EPIC and related databases accurately and timely.

Skills

Customer service

Autonomous work

Negotiation

Adaptability

Cultural awareness

Education

High School Diploma or equivalent

College degree or Medical Assistant certification

Tools

Microsoft Excel

Microsoft Office Suite

Job description

Tufts Medicine Integrated Network is seeking a Care Management Administrative Specialist. This remote role requires local candidates due to occasional travel to Massachusetts locations.

The position supports the Ambulatory Care Management Department by triaging referrals, collecting patient information, and coordinating with health plans and community partners to ensure comprehensive care. The role emphasizes reporting duties within EPIC Compass Rose, documentation accuracy, and serving as a