Advanced Medical Support Assistant

U.S. Department of Veterans Affairs; Ogden (UT); On-site; USD 36,000 - 52,000; Full time

Job summary

The Ogden Community Based Outpatient Clinic, part of the Salt Lake City VA Health Care System, is seeking an Advanced Medical Support Assistant (AMSA) to provide customer service, scheduling, and administrative support for assigned clinics and providers.

The AMSA will assist with care coordination, maintain timely documentation, and collaborate with staff to support patient flow and clinic goals.

Qualifications

• Experience in healthcare administration is preferred.
• Strong communication and customer service skills.
• Ability to schedule appointments and coordinate care for patients.

Responsibilities

• Performs administrative support functions including scheduling appointments and phone support.
• Reviews consultations and documents related to care coordination for patients.
• Maintains timely care and supports service/unit goals through effective clerical work.

Skills

Customer service

Scheduling

Administrative support

Job description

AMENDS CLOSING DATE TO 09/11/2026.
The Ogden Community Based Outpatient Clinic (part of the Salt Lake City VA Health Care System) is recruiting for Advanced Medical Support Assistant (AMSA) position in Health Administration Service. The AMSA is primarily responsible for customer service, scheduling, and administrative support for the assigned clinics/providers and other duties as assigned they relate to care coordination for treatment of patients in the medical center or outpatient clinic.

Duties

The AMSA performs administrative support functions including scheduling appointments, inbound/outbound phone support, consult review and necessary documentation related to care coordination for treatment of patients in the medical center or outpatient clinics. The Advanced MSA demonstrates strong communication and customer services skills and works closely with all staff members performing the administrative duties essential to support the timely care of patients and support of the service/unit goals.
Duties include but are not limited to:

Requirements