Ambulatory Call Center Agent | Patient Care & Support

Trinity Health Corp.; United States; On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits on day

403(b)

Employee Assistance Program

Employee Discounts

Tuition Reimbursement

Job summary

Trinity Health Corp. in Livonia, Michigan, is seeking a full-time Call Center Associate to handle a high volume of inbound and outbound calls for our Medical Group patients.

The ideal candidate thrives in a fast-paced environment, demonstrates strong communication and problem-solving skills, and is dedicated to delivering an outstanding customer experience while meeting performance goals. Minimum education is a GED or high school diploma, with an Associate's degree preferred.

Qualifications

• GED or high school education required.
• At least one year of work history required.
• Experience in general administration, healthcare, or a call center is highly preferred.

Responsibilities

• Handle a high volume of inbound and outbound calls for Medical Group patients in a call center setting.
• Deliver exceptional customer experience while meeting performance goals.

Skills

Customer service

Communication skills

Call center experience

Problem-solving

Education

GED or high school

Associate's degree

Job description

Trinity Health Corp. in Livonia, Michigan, is seeking a full-time Call Center Associate to handle a high volume of inbound and outbound calls for our Medical Group patients.

The ideal candidate thrives in a fast-paced environment, demonstrates strong communication and problem-solving skills, and is dedicated to delivering an outstanding customer experience while meeting performance goals. Minimum education is a GED or high school diploma, with an Associate's degree preferred.