Ambulatory Access Training & Operations Coach

UVA Health; Virginia (MN); On-site; USD 29,618 - 45,846; Full time

Benefits offered by this job

Comprehensive Benefits Package: Medical, Dental, and Vision Insurance

Paid Time Off

Certification and education support

Job summary

UVA Health in Virginia seeks individuals in roles that enhance patient care and ensure a safe healthcare environment. Responsibilities include evaluating existing protocols and improving workflow efficiency along with delivering quality support services.

Candidates should possess at least 3 years of relevant experience, preferably in call center training or information systems. A comprehensive benefits package will be offered, including medical, dental, and vision insurance.

Qualifications

• Minimum 3 years of relevant experience in call center training or team leadership.
• Strong analytical skills in data extraction and system interfaces.
• Ability to communicate effectively and maintain attention to detail.

Responsibilities

• Evaluate and enhance existing healthcare protocols and processes.
• Analyze workflow efficiency and implement optimization changes.
• Provide operational support and deliver quality patient care.

Skills

Data analysis extraction

Help desk/information systems

Training and team leadership

Attention to detail

Education

High School or equivalent

Associate or Bachelor’s Degree in education, health or IT

Job description

UVA Health in Virginia seeks individuals in roles that enhance patient care and ensure a safe healthcare environment. Responsibilities include evaluating existing protocols and improving workflow efficiency along with delivering quality support services.

Candidates should possess at least 3 years of relevant experience, preferably in call center training or information systems. A comprehensive benefits package will be offered, including medical, dental, and vision insurance.