Ambassador Merchandising Leader

SeaWorld Parks & Entertainment; San Diego (CA); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Paid Time Off

Complimentary Park Tickets and Passes

Park Discounts on Food and Merchandise

Medical, Dental, and Vision Insurance

401K Retirement plan

Voluntary Insurance

Life Insurance

Disability Benefits

Tuition Reimbursement

Dependent and Health Care Flexible Sp(

Job summary

SeaWorld Parks & Entertainment in San Diego seeks a proactive Ambassador Manager to coordinate the daily activities of retail, games, and photo units while driving profit and ensuring ambassador safety. You will lead a team, foster high morale, and deliver outstanding guest experiences in a fast-paced, high-volume setting.

Ideal candidates will have a Bachelor’s degree or equivalent experience, 3+ years of supervisory work, and strong proficiency with Microsoft Office.

Qualifications

• Bachelor’s degree in business or related field preferred or relatable experience.
• Three (3) years management/supervisory experience, preferably in theme park or high-volume retail.
• Proficient in Microsoft software products.

Responsibilities

• Coordinate daily activities of several retail, games/vending, and photo units.
• Maintain ambassador satisfaction and morale while providing guest service.
• Provide exceptional, professional guest service in a team environment.
• Create new and incremental revenue opportunities.
• Manage labor, expense, and cost of goods budget.
• Communicate professionally with Ambassadors, Vendors and Guests.
• Perform other duties as assigned.

Skills

Leadership/people management

Guest service

Microsoft Office

Communication

Organizational skills

Education

Bachelor’s degree in business or related field

Tools

Microsoft Office

Job description

SeaWorld Parks & Entertainment in San Diego seeks a proactive Ambassador Manager to coordinate the daily activities of retail, games, and photo units while driving profit and ensuring ambassador safety. You will lead a team, foster high morale, and deliver outstanding guest experiences in a fast-paced, high-volume setting.

Ideal candidates will have a Bachelor’s degree or equivalent experience, 3+ years of supervisory work, and strong proficiency with Microsoft Office.