Ambassador - Culinary/Nutrition

Kettering Health; Ohio; On-site; USD 21,000 - 26,000; Full time

Job summary

Kettering Health in Hamilton, OH is seeking a Nutrition Services Ambassador to coordinate and deliver patient meals that meet prescribed dietary needs. This role acts as a liaison between patients and the nutrition services team to ensure accurate meal selection, timely delivery, and adherence to dietary orders.

Candidates should have a high school diploma and 0–2 years in food service or customer service, with strong communication, attention to detail, and basic computer or tablet skills.

Qualifications

• Requires high school diploma or equivalent.
• 0–2 years in food service or customer service.
• Must comply with food safety regulations per state and organizational policy.

Responsibilities

• Coordinate and deliver meals that align with prescribed dietary needs.
• Serve as liaison between patients and the nutrition services team to ensure accurate meal selection and delivery.
• Adhere to dietary orders and maintain patient confidentiality as per HIPAA.

Skills

Verbal communication

Interpersonal skills

Follow instructions

Documentation accuracy

Basic computer/tablet skills

HIPAA compliance

Customer service

Team collaboration

Education

High school diploma or equivalent

Job description

Job Details

Kettering Health | Hamilton | Full‑Time | First Shift

Responsibilities & Requirements

The Nutrition Services Ambassador supports patient care by coordinating and delivering meals that align with prescribed dietary needs, enhancing patient satisfaction and safety. This role serves as a liaison between patients and the nutrition services team, ensuring accurate meal selection, delivery, and adherence to dietary orders. Performs other duties as assigned. All job responsibilities are to be carried out in alignment with Kettering Health's mission, vision, values, and B Safe program.

Required Education

• High school diploma or equivalent.

Required Work Experience

• 0‑2 years of experience in food service or customer service.

Required Licenses, Certifications, And Registrations

• None required at hire
• must comply with food safety and handling regulations per state and organizational policy.

Skills

• Strong verbal communication and interpersonal skills
• Ability to follow written and verbal instructions
• Attention to detail and accuracy in documentation
• Basic computer or tablet proficiency for meal entry and tracking
• Ability to maintain patient confidentiality (HIPAA compliance)
• Customer service orientation
• Ability to work collaboratively with clinical and non‑clinical staff

Competencies

• Employee uses PPE per Culinary and Nutrition Care policy
• Employee provides excellent customer service to both internal and external customers, per KHN standards
• Employee washes hands per KHN policy

Preferred Qualifications

• Coursework or training in nutrition, food service, or a related field.

Preferred Work Experience

• Experience in a healthcare setting, especially involving patient interaction.

Preferred Licenses, Certifications, And Registrations

• ServSafe or equivalent food safety certification.