Ambassador - Culinary/Nutrition

Kettering Health; Dayton (OH); On-site; USD 18,000 - 22,000; Part time

Job summary

Kettering Health in Dayton, OH is seeking a Part-Time Nutrition Services Ambassador to coordinate and deliver meals that meet prescribed dietary needs. You will act as a liaison between patients and the nutrition services team, ensuring accurate meal selection and timely delivery, while complying with dietary orders and patient privacy regulations.

The role emphasizes strong communication, attention to detail, and teamwork with clinical and non-clinical staff.

Qualifications

• High school diploma or equivalent required.
• 0-2 years of experience in food service or customer service.
• No specific licenses required at hire; must comply with state food safety regulations.

Responsibilities

• Coordinate and deliver meals aligned with prescribed dietary needs to patients.
• Serve as liaison between patients and the nutrition services team for accurate meal selection and delivery.
• Ensure adherence to dietary orders and documentation accuracy; follow Kettering Health policies.

Skills

Verbal communication

Interpersonal skills

Instruction following

Documentation accuracy

Tablet proficiency

HIPAA compliance

Customer service

Team collaboration

Education

High school diploma or equivalent

Job description

Job Details

Kettering Health | Dayton | Part-Time | Varied Shifts

Responsibilities & Requirements

The Nutrition Services Ambassador supports patient care by coordinating and delivering meals that align with prescribed dietary needs, enhancing patient satisfaction and safety. This role serves as a liaison between patients and the nutrition services team, ensuring accurate meal selection, delivery, and adherence to dietary orders. Performs other duties as assigned. All job responsibilities are to be carried out in alignment with Kettering Health's mission, vision, values, and B Safe program.

Required Education

• High school diploma or equivalent.

Required Work Experience

• 0-2 years of experience in food service or customer service.

Required Licenses, Certifications, And Registrations

• None required at hire
• must comply with food safety and handling regulations per state and organizational policy.

Skills

• Strong verbal communication and interpersonal skills
• Ability to follow written and verbal instructions
• Attention to detail and accuracy in documentation
• Basic computer or tablet proficiency for meal entry and tracking
• Ability to maintain patient confidentiality (HIPAA compliance)
• Customer service orientation
• Ability to work collaboratively with clinical and non-clinical staff

Competencies

• Employee uses PPE per Culinary and Nutrition Care policy
• Employee provides excellent customer service to both internal and external customers, per KHN standards
• Employee washes hands per KHN policy

Preferred Qualifications

• Coursework or training in nutrition, food service, or a related field.

Preferred Work Experience

• Experience in a healthcare setting, especially involving patient interaction.

Preferred Licenses, Certifications, And Registrations

• ServSafe or equivalent food safety certification.