Ambassador - Culinary/Nutrition

Kettering Health Network; Hamilton (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Kettering Health in Hamilton, OH is seeking a Nutrition Services Ambassador for a Full-Time First Shift. The role coordinates and delivers meals that meet prescribed dietary needs and acts as a liaison between patients and the nutrition services team to ensure accurate meal selection and timely delivery.

Required education is a high school diploma or equivalent, with 0-2 years in food service or customer service.

Qualifications

• High school diploma or equivalent required.
• 0-2 years of experience in food service or customer service.
• None required at hire; must comply with food safety and handling regulations per state and organizational policy.

Responsibilities

• Coordinate and deliver meals that align with prescribed dietary needs.
• Serve as liaison between patients and the nutrition services team to ensure accurate meal selection, delivery, and adherence to dietary orders.
• Perform other duties as assigned in alignment with Kettering Health's mission, vision, values, and B Safe program.

Skills

Verbal communication

Interpersonal skills

Follow written & verbal instructions

Attention to detail

Computer/tablet proficiency

HIPAA compliance

Customer service

Team collaboration

Education

High school diploma or equivalent

Job description

Job Details

Kettering Health | Hamilton | Full-Time | First Shift

Responsibilities & Requirements

The Nutrition Services Ambassador supports patient care by coordinating and delivering meals that align with prescribed dietary needs, enhancing patient satisfaction and safety. This role serves as a liaison between patients and the nutrition services team, ensuring accurate meal selection, delivery, and adherence to dietary orders. Performs other duties as assigned. All job responsibilities are to be carried out in alignment with Kettering Health's mission, vision, values, and B Safe program.

Required Education:

• High school diploma or equivalent.

Required Work Experience:

• 0-2 years of experience in food service or customer service.

Required Licenses, Certifications, and Registrations:

• None required at hire
• must comply with food safety and handling regulations per state and organizational policy.

Skills:

• Strong verbal communication and interpersonal skills
• Ability to follow written and verbal instructions
• Attention to detail and accuracy in documentation
• Basic computer or tablet proficiency for meal entry and tracking
• Ability to maintain patient confidentiality (HIPAA compliance)
• Customer service orientation
• Ability to work collaboratively with clinical and non-clinical staff

Competencies:

• Employee uses PPE per Culinary and Nutrition Care policy
• Employee provides excellent customer service to both internal and external customers, per KHN standards
• Employee washes hands per KHN policy

Preferred Qualifications

Preferred Education:

• Coursework or training in nutrition, food service, or a related field.

Preferred Work Experience:

• Experience in a healthcare setting, especially involving patient interaction.

Preferred Licenses, Certifications, and Registrations:

• ServSafe or equivalent food safety certification.