Amazon Business Operations Manager

Tarte Cosmetics; New York (NY); Sur place; USD 80 000 - 115 000; Plein temps

Avantages offerts par ce poste

Makeup gratis

Employee discount

Wellness programs

Team initiatives

Résumé du poste

tarte Cosmetics in New York seeks an experienced eCommerce Operations Manager to optimize Amazon Premium Beauty initiatives and lead cross-functional partnerships across marketing, retail operations, and demand planning.

You will own forecasting, lifecycle optimization, and KPI monitoring while ensuring brand standards, pricing strategies, and content quality across Brand Store and A+ content.

Qualifications

• 4–6 years of experience in eCommerce managing Amazon (preferably 1P/Premium Beauty).
• Strong analytical skills with the ability to derive insights from data and translate into actionable plans.
• Proficiency in Microsoft Office.
• Proficiency in Amazon Vendor Central, AMS, Brand Registry, and eCommerce analytics tools (Helium10, Catapult, Keepa, or similar tools).
• Proficiency with forecasting, inventory management, data analytics, P&L development, budget management, merchandising, and digital marketing.
• Excellent communication and interpersonal abilities to collaborate effectively with internal and external cross-functional partners.
• Strong demonstrated analytical skills and project management skills.
• Strong oral and written communication skills with internal and external partners.
• Strong attention to detail, ability to manage multiple projects.
• Ability to multi-task, manage high volume of deadlines.
• Highly motivated with the ability to thrive and multi-task in a fast-paced and demanding environment, passionate about cosmetics.
• Experience in beauty or premium categories a plus.

Responsabilités

• Support Amazon account team for all needs related to Amazon business.
• Serve as the cross-functional lead for tarte's Amazon Premium Beauty business managing the full operational and commercial lifecycle.
• Develop and execute short- and long-term strategies to accelerate Amazon growth while maintaining brand equity and profitability.
• Developing and implementing operational plans, policies, and procedures to optimize business performance.
• Drive forecasting needs, revenue planning, and sell in/sell through analysis.
• KPI Management - monitor and improve Amazon-specific KPIs, including but not limited to, NetPPM, ASP, buyability, conversion rate, in-stock %, CRaP avoidance, chargebacks, Share of Voice, and content compliance.
• Develop an intimate understanding of each product category's top sellers, competitive landscape, and growth opportunities, leveraging this insight to gain a competitive advantage for tarte on Amazon.
• Monitor and report infringements in Brand Registry.
• Identify assortment, promotions, and pricing strategies to grow contribution margin and optimize product lifecycle performance.
• Lead all backend operations in Vendor Central including product setup, Vine, BTR
• Partner with Retail Operations on key KPIs, inventory flow, PO tracking, case pack optimization, logistics troubleshooting
• Partner with demand planning on promotional forecasts, launch planning, and forecast accuracy. Ensure optimal retail inventory health through proactive forecasting, replenishment planning, and minimizing chargebacks/shortages
• Manage chargebacks and build strategies to minimize chargeback impact
• Analyze traffic, search trends, and keyword performance to influence product positioning and advertising efficiency
• Partner with internal digital marketing and creative teams to support Amazon merchandising and marketing campaigns
• Ensure A+ content and Brand Store are aligned with brand standards and optimized for conversion

Connaissances

Amazon analytics

Forecasting

Data analysis

Cross-functional collaboration

Communication

Project management

Outils

Microsoft Office

Amazon Vendor Central

AMS

Brand Registry

Helium10

Catapult

Keepa

Description du poste

The ideal candidate is highly organized, detail-oriented, self-motivated, and has strong analytical and problem-solving skills to identify and address operational challenges. This position will support the Key Accounts team in a fast-paced and changing environment and will report to the Key Accounts Director.

Key Responsibilities:

• Support Amazon account team for all needs related to Amazon business
• Serve as the cross-functional lead for tarte's Amazon Premium Beauty business managing the full operational and commercial lifecycle
• Develop and execute short- and long-term strategies to accelerate Amazon growth while maintaining brand equity and profitability
• Developing and implementing operational plans, policies, and procedures to optimize business performance
• Drive forecasting needs, revenue planning, and sell in/sell through analysis
• KPI Management - monitor and improve Amazon-specific KPIs, including but not limited to, NetPPM, ASP, buyability, conversion rate, in-stock %, CRaP avoidance, chargebacks, Share of Voice, and content compliance
• Develop an intimate understanding of each product category's top sellers, competitive landscape, and growth opportunities, leveraging this insight to gain a competitive advantage for tarte on Amazon
• Monitor and report infringements in Brand Registry
• Identify assortment, promotions, and pricing strategies to grow contribution margin and optimize product lifecycle performance.
• Lead all backend operations in Vendor Central including product setup, Vine, BTR
• Partner with Retail Operations on key KPIs, inventory flow, PO tracking, case pack optimization, logistics troubleshooting
• Partner with demand planning on promotional forecasts, launch planning, and forecast accuracy. Ensure optimal retail inventory health through proactive forecasting, replenishment planning, and minimizing chargebacks/shortages
• Manage chargebacks and build strategies to minimize chargeback impact
• Analyze traffic, search trends, and keyword performance to influence product positioning and advertising efficiency
• Partner with internal digital marketing and creative teams to support Amazon merchandising and marketing campaigns
• Ensure A+ content and Brand Store are aligned with brand standards and optimized for conversion

Qualifications:

• 4-6 years of experience in eCommerce managing Amazon (preferably 1P/Premium Beauty)
• Strong analytical skills with the ability to derive insights from data and translate into actionable plans.
• Proficiency in Microsoft Office
• Proficiency in Amazon Vendor Central, AMS, Brand Registry, and eCommerce analytics tools (Helium10, Catapult, Keepa, or similar tools)
• Proficiency with forecasting, inventory management, data analytics, P&L development, budget management, merchandising, and digital marketing
• Excellent communication and interpersonal abilities to collaborate effectively with internal and external cross-functional partners
• Strong demonstrated analytical skills and project management skills
• Strong oral and written communication skills with internal and external partners
• Strong attention to detail, ability to manage multiple projects
• Ability to multi-task, manage high volume of deadlines
• Highly motivated with the ability to thrive and multi-task in a fast-paced and demanding environment, passionate about cosmetics
• Experience in beauty or premium categories a plus

• Salary range: $80,000-115,000 (Compensation will depend on a variety of factors, including but not limited to skill level, relevant work experience & education)
• Medical, dental, vision, 401K plan & access to health & wellness programs
• Makeup gratis, employee discount on tarte.com, team give back initiatives
• Friendly, fun, creative & collaborative work environment