Amaze Every Customer: Dynamic Sales Associate

Houchens Food Group; Bowling Green (KY); On-site; USD 17,000 - 21,000; Full time

Job summary

Houchens Ace Hardware in Bowling Green, KY is seeking a team-oriented associate to engage customers, unload deliveries, stock shelves and assist in multiple departments. You will support daily goals, participate in huddles and promotions, and help train peers while delivering friendly service.

This role requires flexible availability including evenings and weekends, with a focus on customer satisfaction and loss prevention. Strong communication and multilingual abilities are a plus.

Qualifications

• Able to communicate professionally with customers and team members.
• Skilled at providing prompt, friendly and attentive customer service.
• Strong organizational skills with a passion for details.
• Willing to learn all areas of the store and help train others.
• Proven track record of being a team player.
• Knowledge and experience of various departments is strongly desired.
• A continuous pattern of regular and prompt attendance is required.
• Availability must be flexible including evenings, weekends and holidays.
• Bilingual (Spanish) verbal and written communication skills strongly preferred

Responsibilities

• Help unload incoming trucks and put away merchandise and maintain the department.
• Execute daily operational goals and priorities with a fast-paced, detail-oriented approach.
• Cooperate with others and work as part of a retail team and participate in daily huddles.
• Remove promotional bin tags and price tags as needed after events.
• Restock merchandise displays and monitor end caps and side wings.
• Handle special orders for non-stock items with escalation to management when needed.
• Monitor for shoplifting and act according to company policy to deter loss.
• Provide excellent customer service and engage customers to Amaze Every Customer Every Time.
• Greet customers, assist in departments, and offer product information and recommendations.
• Demonstrate the SALES process and participate in store communications and initiatives.
• Assist in training peers and support store supervision.

Skills

Customer service

Team player

Attention to detail

Bilingual (Spanish)

Communication

Job description

Houchens Ace Hardware in Bowling Green, KY is seeking a team-oriented associate to engage customers, unload deliveries, stock shelves and assist in multiple departments. You will support daily goals, participate in huddles and promotions, and help train peers while delivering friendly service.

This role requires flexible availability including evenings and weekends, with a focus on customer satisfaction and loss prevention. Strong communication and multilingual abilities are a plus.