Dynamic Retail Sales Associate – Hardware

Houchens Food Group; Portland (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

Houchens Ace Hardware, operated by Houchens Food Group, is seeking a customer-focused associate to engage shoppers, stock shelves, and support daily store operations. You will greet customers, assist with product needs, and maintain clean, well-organized departments while contributing to a high-energy, friendly shopping experience.

The role emphasizes teamwork, reliability, and a proactive approach to improving the in-store customer journey, with a focus on delivering Amaze Every Customer Every

Qualifications

• Excellent customer service and friendly interaction with shoppers.
• Flexibility to work evenings, weekends and holidays as needed.
• Ability to learn all store areas and assist training of others.

Responsibilities

• Help unload incoming trucks and stock merchandise per management directions.
• Maintain department cleanliness, organization and full stocking levels.
• Execute daily goals and priorities with urgency and attention to detail.
• Cooperate with team, participate in daily huddles and share improvement ideas.
• Remove promo tags and price tags after sales events; restock displays as needed.
• Assist customers, greet them promptly and provide helpful information.
• Promote Ace Rewards and respond to customer inquiries with the Five Foot Rule.
• Maintain radio headset communications with associates and management.

Skills

Customer service

Communication

Team player

Organization

Attendance

Bilingual Spanish

Job description

Houchens Ace Hardware, operated by Houchens Food Group, is seeking a customer-focused associate to engage shoppers, stock shelves, and support daily store operations. You will greet customers, assist with product needs, and maintain clean, well-organized departments while contributing to a high-energy, friendly shopping experience.

The role emphasizes teamwork, reliability, and a proactive approach to improving the in-store customer journey, with a focus on delivering Amaze Every Customer Every