Customer Experience & Sales Specialist

Houchens Food Group; Lafayette (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Houchens Ace Hardware in Lafayette, TN seeks friendly associates to engage customers, stock shelves, and maintain clean, organized departments. You will greet shoppers, understand their needs, and help locate products while delivering fast, accurate service.

The role emphasizes teamwork, reliability, and a proactive approach to store operations. Bilingual Spanish communication is a plus, and you may assist with promotions and training peers as needed.

Qualifications

• Experience delivering prompt, friendly customer service.
• Ability to work well in a retail team and follow direction.
• Strong organization and attention to detail.
• Bilingual Spanish communication preferred.

Responsibilities

• Help unload trucks and stock merchandise in assigned dept.
• Maintain clean, organized, and fully stocked displays.
• Engage customers, identify needs, and suggest solutions.
• Assist with price changes and removing tags after events.
• Restock displays, watch end caps, and assist with heavy items.
• Provide excellent customer service and promote Ace Rewards.

Skills

Customer service

Team player

Communication skills

Organizational skills

Bilingual Spanish

Job description

Houchens Ace Hardware in Lafayette, TN seeks friendly associates to engage customers, stock shelves, and maintain clean, organized departments. You will greet shoppers, understand their needs, and help locate products while delivering fast, accurate service.

The role emphasizes teamwork, reliability, and a proactive approach to store operations. Bilingual Spanish communication is a plus, and you may assist with promotions and training peers as needed.