AM Server

TPG Hotels & Resorts; Alexandria (VA); On-site; USD 9,700 - 14,000; Full time

Benefits offered by this job

Team Driven culture

Vision

Employee Assistance Program

401(k)

Job summary

TPG Hotels & Resorts is seeking a friendly food service associate to provide prompt, courteous service to restaurant guests. Greet guests, take orders, and ensure accurate, timely delivery while maintaining a clean service area.

Requirements include a High School diploma and Marriott standards experience. Ability to handle busy shifts, work nights/weekends, and follow safety procedures is essential.

Qualifications

• High School diploma or equivalent.
• Experience with Marriott standards.
• Strong communication skills and friendly demeanor.

Responsibilities

• Greet guests with a smile and positive attitude.
• Take orders, ensure accuracy, and serve promptly.
• Maintain cleanliness of service area and dining spaces.
• Assist with table setup and arranging seating for larger parties.
• Follow safety and sanitation guidelines and SOPs.

Skills

Guest service

Communication

Teamwork

Cash handling

Education

High School diploma

Job description

Under general supervision, provides prompt and courteous food service to restaurant customers. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Responsible for greeting every guest with a smile and positive attitude
• Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes.
• Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people.
• Take guests' food and drink orders and ensure that all orders are accurate and brought to each table in a timely manner
• Assist with setting tables and rearranging tables to accommodate larger parties
• Provide a safe working environment by ensuring compliance with safety programs, Health
• Department requirements, and job safety analysis.
• Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area.
• Follow all applicable Company Standard Operating Procedures

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott standards.

This job requires the ability to perform the following:

• All associates must maintain a neat, clean and well-groomed appearance per Company Standards
• Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
• Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required.
• Upon employment, all associates are required to fully comply with the Company’s rules and regulations for the safe and effective operation of the hotel facilities. Associates who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment

Other:

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture
• Vision
• Employee Assistance Program
• 401(k)

Starting at $8.50/hourly + tips

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.