AM Server

TPG Hotels and Resorts; Alexandria (VA); On-site; USD 9,700 - 14,000; Full time

Benefits offered by this job

Team culture

Vision

Employee assistance program

Career growth opportunities

401(k)

Job summary

Sheraton Suite Old Town Alexandria VA seeks a courteous, guest-focused server to provide prompt food service in our restaurant. You will greet guests with a warm welcome, take orders, and ensure orders reach tables accurately and on time.

Responsibilities include maintaining a clean service area, assisting with table settings, and upholding health and safety standards in line with Marriott guidelines. Flexibility for nights, weekends, and holidays is required.

Qualifications

• High School diploma or equivalent.
• Experience with Marriott standards is preferred.

Responsibilities

• Greet guests with a smile and positive attitude.
• Take guests' food and drink orders and ensure timely delivery.
• Set tables and rearrange to accommodate larger parties.
• Ensure health codes and safety standards are followed.
• Follow all Company Standard Operating Procedures (SOPs).

Skills

Guest greeting

Customer service

Communication

Teamwork

Flexible schedule

Education

High School diploma

Tools

POS system

Job description

Under general supervision, provides prompt and courteous food service to restaurant customers. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Responsible for greeting every guest with a smile and positive attitude
• Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes.
• Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people.
• Take guests' food and drink orders and ensure that all orders are accurate and brought to each table in a timely manner
• Assist with setting tables and rearranging tables to accommodate larger parties
• Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis.
• Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area.
• Follow all applicable Company Standard Operating Procedures

Sheraton Suite Old Town Alexandria VA

Job Purpose

Under general supervision, provides prompt and courteous food service to restaurant customers. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Responsible for greeting every guest with a smile and positive attitude
• Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes.
• Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people.
• Take guests' food and drink orders and ensure that all orders are accurate and brought to each table in a timely manner
• Assist with setting tables and rearranging tables to accommodate larger parties
• Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis.
• Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area.
• Follow all applicable Company Standard Operating Procedures

Qualifications And Requirements

• High School diploma /Secondary qualification or equivalent.
• Experience with Marriott standards.

This Job Requires The Ability To Perform The Following

• All associates must maintain a neat, clean and well-groomed appearance per Company Standards
• Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
• Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required.
• Upon employment, all associates are required to fully comply with the Company’s rules and regulations for the safe and effective operation of the hotel facilities. Associates who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

Other

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance

• Team Driven and Values Based Culture
• Vision
• Employee Assistance Program
• Career Growth Opportunities
• 401(k)

Starting at $8.50/hourly + tips