AM Restaurant Server - Guest-First Service & Growth Path

AC Hotel Boston Cambridge; Cambridge (MA); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k Company Match

Travel Discounts

Commuter Transit and Parking Benefits

Wellness Program

Professional Development

Referral Bonus Program

Job summary

AC Hotel Boston Cambridge is seeking an AM Restaurant Server to courteously serve food and beverages and reinforce brand standards. You will take orders, manage payments when needed, and support bartending or bussing during busy periods while maintaining guest satisfaction and sustainability practices.

Applicants should have a high school diploma or equivalent and prior F&B experience; POS knowledge is essential, and TIPS certification is a plus. Opportunities span full-time and part-time shifts.

Qualifications

• High School diploma or equivalent preferred.
• Previous food and beverage experience required or equivalent training.
• Knowledge of POS systems.
• TIPS certification preferred.

Responsibilities

• Take food and beverage orders and place orders in the point of service system.
• Ensure overall guest satisfaction.
• Set and clear tables in dining areas.
• Stock service stations with items such as ice, napkins, or straws.
• Pick up orders from food preparation areas and ensure food is prepared accordingly.
• Prepare guest check and if appropriate complete payment transaction.
• Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Skills

Customer service

Food & beverage service

Hospitality

Education

High School Diploma or GED

Tools

POS Systems

Job description

AC Hotel Boston Cambridge is seeking an AM Restaurant Server to courteously serve food and beverages and reinforce brand standards. You will take orders, manage payments when needed, and support bartending or bussing during busy periods while maintaining guest satisfaction and sustainability practices.

Applicants should have a high school diploma or equivalent and prior F&B experience; POS knowledge is essential, and TIPS certification is a plus. Opportunities span full-time and part-time shifts.