AM Lead 1 - Northside

Chuze Fitness; Jacksonville (FL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

PTO & Holidays

Medical Insurance

401k

Free Membership

Discount on purchases

CPR & First Aid

Food handler training

Growth opportunities

Part-time varies

Job summary

Chuze Fitness in Jacksonville, FL seeks a Lead 1 to energize the front desk and guest experience. You will lead by example, uphold our hospitality standards, and ensure a vibrant, clean, and efficient gym environment.

Responsibilities include welcoming members, signing up new members, managing daily operations, training staff, handling inquiries, and assisting with reports and inventory. This role emphasizes kindness, teamwork, and a strong work ethic.

Qualifications

• Excellent customer service and hospitality mindset.
• Ability to train front desk staff.
• Experience with member management software.
• Must be able to lift at least 50 lbs.
• Strong English communication.

Responsibilities

• Greet members and maintain gym standards.
• Complete daily cleaning and keep gym clean.
• Assist front desk operations and handle sign-ups.
• Train front desk staff and ensure policy knowledge.
• Support daily shift operations and opening/closing.
• Handle member inquiries and escalate as needed.
• Assist with reports, inventory, and club emails.
• Attend team meetings.

Skills

Customer service

Team leadership

Communication

Hospitality mindset

Problem solving

Tools

POS system

LMS

Member management software

Job description

Why Chuze? At Chuze Fitness, we're reinventing the fitness industry with a focus on hospitality, community, and compassion. We prioritize people and foster a vibrant work environment where everyone can be themselves and contribute to our culture of kindness. We're seeking individuals of all backgrounds who embody kindness, sociability, and strong work ethic.

If you're ready to dive into the heart of hospitality, we want you on our team! Join us in making a difference!

Job Description

Pay Range: $16.12 - $17.98 / hour

As a Lead 1, you will play a pivotal role in supporting your team by ensuring a vibrant, professional, and efficient work environment. You will lead by example, setting the standard for kindness and en-chuzey-asm in every aspect of our operations, with a strong focus on enhancing the member experience.

• Set and maintain Chuze standards in customer by welcoming and interacting with all members
• Complete daily cleaning tasks and ensure gym presentation is always extraordinarily clean
• Assist in all aspects of front desk operations, including membership sign-ups, retail presentation, amenities, answering phones, point-of-sale transactions, and making smoothies, if applicable
• Train all front desk employees and maintain knowledge of best practices and policies found in in-person coaching, Learning Management System (LMS) paths, and Harassment Prevention training
• Support running daily shift operations such as breaking employees for lunches, delegating and following up on cleaning responsibilities, and successfully completing opening and closing responsibilities
• Support in troubleshooting member inquiries and partner with management for escalated concerns
• Assist in administrative tasks such as member management software reports, inventory counts and managing club email
• Attend and participate in regularly scheduled team meetings

Perks & Benefits Include

• Accrued PTO, sick leave, and paid holidays
• Medical, Dental, Vision, and other supplemental insurance
• 401k
• Free Chuze Fitness Membership
• Discount on all retail purchases, vendor products, and smoothies (at applicable clubs)
• Free CPR, First Aid, and AED Training
• Free food handler training and certification (for locations with smoothie bar only)
• Growth opportunities
• Benefits for Part-Time employees may differ

Physical Requirements

• Able to read, write, and speak clearly in English
• Touring the gym: walking and climbing stairs
• Bending, kneeling, and repetitive arm movement
• Standing for long periods
• Computer operations
• Ability to lift at least 50lbs

Additional Information

Chuze Fitness is an Equal Opportunity Employer. We consider candidates solely based on merit. Background checks are required for some positions.