AM Front Desk Agent: Guest Experience & Sales

KMG Hotels; Olathe (KS); On-site; USD 28,000 - 36,000; Full time

Job summary

Courtyard by Marriott Olathe is seeking a full-time Front Desk Agent for the 7am-3pm shift. You will register guests, manage reservations, handle payments, and help create a welcoming, efficient stay for guests.

The role emphasizes courteous service, sales of room options, and coordination with housekeeping to maintain room readiness and accurate status. Previous hotel front desk experience is a plus.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Register guests and assign rooms.
• Assist preregistration and blocking of rooms.
• Handle guest check-outs and payments with accuracy.
• Maintain front desk cleanliness and professional appearance.
• Operate front desk equipment and telephone etiquette.
• Coordinate room status updates with housekeeping.

Skills

Customer service

Sales

Communication

Education

High school diploma

Job description

Courtyard by Marriott Olathe is seeking a full-time Front Desk Agent for the 7am-3pm shift. You will register guests, manage reservations, handle payments, and help create a welcoming, efficient stay for guests.

The role emphasizes courteous service, sales of room options, and coordination with housekeeping to maintain room readiness and accurate status. Previous hotel front desk experience is a plus.