Hotel Front Desk Agent

KMG Hotels; Olathe (KS); On-site; USD 20,664 - 27,552; Part time

Job summary

A hospitality company in Olathe is seeking a Front Desk Agent to provide exceptional customer service at the Marriott Courtyard. The candidate will assist guests during check-in/check-out, handle customer complaints, and manage daily accounting functions. Previous customer service experience is preferred, and applicants should have a positive and friendly demeanor. This position requires working weekends and passing a thorough background check. Join a dynamic team committed to guest satisfaction.

Qualifications

• Previous customer service experience preferred.
• Polished presentation with professional communication skills required.
• Must be able to pass a thorough background check.

Responsibilities

• Provide superior customer service at all times.
• Assist guests with check-in/check-out and resolve customer complaints.
• Handle daily accounting functions for the hotel.

Skills

Customer service

Professional communication skills

Positive attitude

Polished presentation

Job description

Front Desk Agent / Marriott Courtyard Olathe. Courtyard by Marriott Kansas City Olathe. Responsible for providing superior service to all guests in accordance with the rules, regulations, policies, and procedures set forth by the company and brand.

The Courtyard by Marriott Kansas City Olathe is an Equal Opportunity Employer.

Responsibilities

• Provide superior customer service at all times; assist guests with check-in/check-out; resolve customer complaints; assist customers in all inquiries related to hotel services, in-house events, directions, local attractions, etc., as well as handle the daily accounting functions for the hotel and closing out the financial day.

Ideal Candidate

• We are looking for enthusiastic, friendly customer service professionals.
• Prior face-to-face customer experience is a huge plus, but your attitude is more important. You must have a polished presentation with professional communication skills.
• FOSSE experience a plus.
• Must be available to work weekends.

Job Requirements

• Must be an outgoing, positive, friendly person.
• Part Time positions available.
• Previous customer service experience preferred.
• Previous hotel experience a plus but not required.
• Previous third shift experience a must.
• You must be able to pass a thorough background check as well as be drug free.

How to Apply

To apply, simply reply to this posting.